JN Automotive Group
Honolulu, HI
Brands
Contact
Google Reviews
# Summary The dealership receives praise from satisfied customers for knowledgeable and personable salespeople who provide excellent customer service and create stress-free purchasing experiences. However, several customers report significant issues with post-sale processes, including lengthy delays in vehicle registration, poor communication, unresolved damage claims, and quality control problems that took months to address.
Awesome team at JN! My second vehicle with these guys! Lazar, Kimo, Jason, Markcus. Great guys to get knowledge and information on any Chevy. I just came in and picked up the Colorado Trailboss 2026 and it is a perfect rig for myself. The customer service is great, and sales. Highly recommend to family, friends and anyone looking to get a new or pre owned Chevy.
Bought a car from JN Chevrolet on November 26th and didn’t receive the registration until March 19th. That’s almost four months of waiting, which is completely unacceptable. What made it worse was the lack of communication. I had to physically go into the dealership in January just to ask for an update. That’s when they casually said they might need to send in another failed safety inspection—something they never once called or informed me about. I had to chase them down every step of the way. When we finally went to get the safety done, they told us they couldn’t complete it because we didn’t have the emblem that comes with the registration—even though the dealership had just given us the paperwork two days prior. After about 30 minutes of going back and forth, they suddenly “found” another copy of the registration with the emblem. Makes you wonder how long they actually had it and just didn’t bother to notify us. To make things even worse, they couldn’t even take off the license plate cover to place the emblem. Just pure laziness and a complete lack of attention to detail. On top of that, the salesman who sold us the car said he was “new” and didn’t really know the process… but he sold us the car back in November. That’s not a valid excuse months later. Overall, this was a frustrating, poorly managed experience from start to finish. I would not recommend JN Chevrolet to anyone looking to buy a car, new or used
Lazar Joseph and Jason Hatori at JN Chevrolet went above and beyond for us! From start to finish, they treated us like family and made the whole experience stress-free and enjoyable. Their kindness, professionalism, and genuine care made all the difference. We’re truly blessed to have chosen them to help us accomplish another big goal in our lives. Highly recommend this amazing team to anyone looking for honest, caring, and dedicated service!
After reading reviews, found that I’m not the only one to receive my truck with damages. It’s been over 6 months and still not resolved. It’s as if you take it in for repairs and it comes out with more damages. They said they can’t please me. If it was repaired/fixed correctly the first time, I’d have nothing to complain about but each time it went in, it came out worst or there were more damage(s). They are and were the highest priced on island. Jason was cool until he told me things like “maybe was you”, “ karma”. “Don’t mistake my kindness for weakness”. Kimo and Andrew🤙🏼 Go Waipahu or Cutter unless you want 6 car fax and you didn’t even take it in for oil change yet! Brand new, paid in full before delivered damaged. Long story short, never buying a Chevy again. Even corporate office didn’t really help. There’s a lot more negative things that happened but this is all for now. GO somewhere else, not JN.
Came in looking for a Colorado trail boss. Blake took care of me and was very professional and accommodating. Very easy going sales man and not pushy like the stereotypical car sales man. If you’re looking to purchase a Chevy on Oahu, go to JN Chevrolet and ask for Blake if you want professional, easy going, and an accommodating experience.
Get anonymous quotes from JN Automotive Group
Submit your car request anonymously — JN Automotive Group and other dealers in Honolulu, HI will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
