Joe Cooper Chrysler Dodge Jeep RAM of Shawnee

Good experience at Joe Cooper CDJR of Shawnee. Our sales associate, Chlante McCoy, was great to work with, seasoned, professional, and friendly. I appreciate the preparation and video preview of the vehicle ahead of our arrival, especially since we were driving 2 hours to the dealership. Kind of a gamble sometimes depending on the dealership culture of preparation and presentation but they did very well. Vehicle interior was detailed and very presentable. Exterior did need a rewash/rinse being dirt covered from recent rain/wind storm. But the car was beautiful underneath anyways. Surprisingly missing a couple of key items being so new (5,500 miles), 2nd key fob and emergency tire inflator. Not sure why the previous owner needed to keep those. I should have checked the spare area in the trunk before I got it home. Most tiring part (usual) was the negotiation. I was already setup well with my competitive bank financing and was a little frustrated they wouldn’t negotiate unless I financed through their partners. I appreciated the transparency and respected their position. Said they could match or beat my bank’s deal (we’ve never financed anywhere else) but took them up on the offer. Should have asked them to buy us dinner because it took hours 😊 but they did it and we had a mutual deal. We received a fair trade-in on our vehicle. Good job guys! Only thing I would change was realizing after the deal that I paid ~$200 for Cooper Care that is utterly useless to us in our Tulsa area. I understood it wasn’t available in our area right now but totally missed me paying for it. My fault for the miss. 😆 Shout out to our Finance Manager, Triston! We enjoyed working with him on closing out the deal. Would I buy from them again or recommend friends and family? Yes. Most certainly. We had an overall good experience, felt we got a good deal, appreciate their preparation and professionalism, and the good coffee machine in the service area. 😊

I was looking for a good used vehicle at a good price and after test driving other vehicles from different dealerships we ended up coming back to Joe Cooper Dodge. The sales Rep KJ was very helpful and willing to answer my questions as best he could to help me with my search. We live about an hour away from the dealership so it took some planning around my schedule but they did a Great job at helping me narrow down the vehicle we ended up purchasing. The finance manager Masen asked us a lot of questions and helped explain each part he was doing to make the purchase fairly easy and didn't take a long time. On the past few vehicles I have purchased, this was one of the simplest transactions I have been through. For that and the overall service/ attention we received while we were there is why I gave them a 5 star. They were easy to deal with and I thanked them all for their help in the process. Keep up the Great work.

Very professional establishment. Sheldon was my sales associate, and he exceeded all of my expectations for the Ram buying experience. I drove from West Texas to Joe Cooper in Shawnee, Oklahoma specifically because of his extensive knowledge of the Ram 1500 RHO. He went above and beyond by also taking the time to show my 14-year-old son the Jeep Wrangler and Dodge Durango, and he even made an airplane for my 4-year-old son, which meant a lot to our family. Because of the outstanding customer service and professionalism he provided, I will definitely be coming back to see Sheldon when my son graduates high school to purchase that Dodge Durango.

Sheldon was excellent. He fully detailed the car before I came to test drive. He was very knowledgeable on the vehicle and was personable about my concerns and situation. Financing took a little while, but I was a busy Saturday. I highly recommend working with him and their team.

My salesman Charles was very easy to deal with and the manager Jason made being an out of state buyer a very easy process. I was able to reserve the truck before traveling to the dealership and signing paperwork and finance was quick easy process. I love the 2026 ram 3500 I purchased and would recommend them to anyone for help in their car buying journey