Johnson Automotive

I waited a really long time to post this. This dealership falsified financing information and trapped my 19 year-old daughter into a financing agreement that she could not afford. They said that she was a manager at the restaurant for which she was a waitress. They completely lied on her financing application. She was 19 and naïve and did not understand this! I would not trust your recommend this dealership to my worst enemy!

The service dept here is very excellent on time appointment even washed my vehicle Eathan was very helpful excellent customer service experience.

Wonderful car buying experience. Nice, personable, bright staff who are willing to help you find the right vehicle and explain all the features.

Johnson Automotive Group and Johnson Hyundai of Wake Forest & Apex Under Fire for Deceptive Practices Raleigh, NC – September 12, 2025 – Johnson Automotive Group, including Johnson Hyundai of Wake Forest and Johnson Hyundai of Apex, are facing mounting scrutiny for alleged false advertising and deceptive trade practices. Consumers are raising red flags over bait-and-switch tactics used in recent voucher promotions and misleading Facebook advertisements, which have now been mysteriously taken down. The dealerships lured prospective buyers with offers that were not honored once customers arrived on site. Instead, customers were pressured into pursuing alternative purchases, often under stressful circumstances. Receipts, advertisements, and communications have been retained to document the pattern of misconduct. Rather than taking accountability, Johnson Automotive Group and its dealerships have chosen to hide behind legal counsel. While lawyers may silence phone calls, they cannot silence the truth. The fact that advertisements were swiftly removed once complaints surfaced is a clear signal that the company knows its practices cannot withstand public or regulatory scrutiny. Consumers deserve transparency, honesty, and respect when making one of the largest purchases of their lives. Instead, Johnson Hyundai of Wake Forest and Johnson Hyundai of Apex have opted for evasive maneuvers, ignoring the very customers who trusted their brand. This is not just a customer service failure—it is a breach of trust that undermines the integrity of the entire Johnson Automotive Group. Regulatory bodies and watchdog organizations are being called to investigate these deceptive practices and ensure accountability is enforced.

They took great care of my daughter. We bought the car in one day and drove it home! It did take All day though so be patient. It was worth it.