Jones Chevrolet Humboldt

I bought a used f150 that needed transmission. We worked out a deal where they would put a new transmission in the truck and offer a warranty. I go to pick the truck up and find out it's a rebuilt transmission which off the get made me mad due to agreement we had in place it would be new. So instead of the 100k miles warranty I was gonna get I only got 12k.... Instead of not buying the truck I made a deal with them and purchase the truck. I go to get in the truck and it's not detailed on the inside one bit, remind you I've already bought the truck and ready to go and it's absolutely filthy. They took the truck back to detail once again and I come around the corner and the detail guy has the metal vacuum rubbing against my truck which literally scratched the paint up. There was some leftover glue on radio from previous owner. Detail guy decided to use paint thinner to get it off and ruined my radio. Instead of offering to fix these problems after I purchased the vehicle in better shape then it was before it went to detail he begins to explain this is why he don't sale used vehicles even though there was nothing messed up previous to detail. Instead of trying to make it right he had excuses that it's a used vehicle even tho the detail guy clearly scratched it and literally peeled the paint off my radio that was perfectly fine upon purchase.. used paint thinner to clean it.... I finally settled for a full tank of gas because I was sick of dealing with it and I had already invested over 20 hours at the dealership so I told him I'd fix it myself. The only People that really seemed to care if I was happy or not was Naudin and Sarah. Thank yal much. Not sure how buying a new vehicle from here is but buying a used one your vehicle might be in worse shape then it was after there detail and don't expect much from them since it's used....

I purchased my first GMC truck from Jones. The process was painless and I did not have to spend hours upon hours reviewing and signing documentation. The purchase process was quick and efficient. I left satisfied and I was able go surprise my husband with his retirement truck!

My agent Burl Crocker was very nice and easy to deal with. If not for his persistence I wouldn’t have my first beautiful Colorado truck!!! I am so happy with my purchase and will always come back to Jones dealership!!!

My recent purchase was painless. No surprises. I worked with a great team of folks that made the buying experience pleasurable. I will contact Jones Chevrolet first before my next purchase.

We went to Jones with my sister to purchase a used vehicle. We worked with Dane. He was very courteous and professional. He even drove the cars up to the door for my sister to test drive. He worked with Nino to help my sister find a vehicle she loved at a price we couldn't beat! We would highly recommend these two individuals at Jones Chevrolet Humboldt!