Junction Auto Chrysler Dodge Jeep RAM

Been here since 730 this morning. Yes I had an appointment. They took my car in immediately. Still sitting here and its 11am. I came for an oil change and new tires. I've never had to wait this long for these services before at other dealerships. The people are nice but the techs are slow. I stood there and watched my car sit on a lift for over an hour with no tech working on it. No courtesy driver available to take me home either. Update: Got my car back at 1130. While I'm satisfied with the work, I am disappointed the left grease marks on my door and floor.

My purchasing experience was great. I owe my purchase to both Ryan and Bill. They offered me a fair deal on my purchase and my trade in. Hands down best buying experience I have had. I completed negotiations via text and phone calls. Once I secured a deal that met the needs of both parties, I traveled 178 miles to make the purchase - with zero regrets.

Can't say I'd go back here or recommend going here. Took my fleet vehicle here for an airbag recall. Once I got it back, I noticed none of the interior over head lights worked, none of the door controls on the upper roof buttons worked, and the rear climate controls were off. I took the cover trim piece off the passenger side and found that nothing had been plugged back in. Not sure if it was just the controls or if the airbag wasn't plugged in either. Also during this process I found the bolts for the grab bar/handle on the support were only hand tight. I took the driver side off too just to check to make sure it got plugged in and found a missing nut/broken stud that appears to hold the airbag in place. There's also missing trim screw cover plates. The covers for the back handle were found on the floor between the seats and I found some white plastic thing that doesn't belong to me so I assume they broke it off of something. They didn't fold the stow and go cover properly and just closed it and put my rubber mat back over it. Just terrible work all around and seems like it was rushed to get done.

First time dealing with this business I bought many cars from other dealers this experience was absolutely top notch great people didn't try to sell me more that I didn't need.i thank the whole team especially russ he did a great job getting me the car I was looking for.

Always a great experience at Junction Auto. Just purchased a new used vehicle for my daughter and had service done on my Ram 1500. Cliff, Matt, Andrew, Ashley and Brandon are tops in customer service! They are all genuine and treat you like Family! Thank you all for everything you do. You are greatly appreciated, keep up the Awesome service!