Katterheinrich Chevrolet
New Knoxville, OH
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# Summary The dealership consistently earns praise for its professional, personalized service and genuine commitment to customer satisfaction, with staff demonstrating both technical expertise and exceptional friendliness across all interactions. Customers particularly appreciate the thorough diagnostic approach, transparent communication, small-town hospitality, and willingness to go above and beyond—from complimentary gestures to conducting business on trust and integrity.
Outstanding Service on My 1989 Chevy Truck! I recently brought my 1989 Chevy truck into Katterheinrich Chevrolet for some much-needed service, and I couldn't be more impressed with the results. From start to finish, the staff went above and beyond to take care of both me and my truck. Everyone I dealt with was professional, knowledgeable, and genuinely passionate about their work. It's not easy finding a team that not only understands older vehicles but treats them with the same care and respect as a brand-new model. The attention to detail and the level of craftsmanship were second to none. Being out of state, they took the time to explain everything clearly over the phone, answered all my questions, and made sure I was completely satisfied with the work done. Thank you again for the excellent service. It’s rare to find a team this committed to doing things right, and I’ll absolutely be back for any future work. Highly recommend!
Every employee was very friendly and helpful. They went out of their way to ensure I was satisfied, and exceeded my expectations several times! My car had a difficult issue to diagnose, so they gave me a free accessory that my used car was missing to thank me for my patience. It made my day!
Absolutely amazing experience! Even with a small job that I had done! Every time I walk into this dealership, I am promptly greeted and welcomed! You won’t find the “small town” experience anywhere else!
A dealership that will actually look further into problems, other than just plugging a computer in. Well worth the drive from Celina. Great attitudes, friendly as can be. Definitely will be going back. Thank You to everyone at Ketterheinrich!
My wife and I just purchased a new Traverse from Katterhenrich after visiting numerous other dealerships. At Katterhenrich we conducted business with our word and a handshake, something almost forgotten about in today's world. It was quite refreshing.
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