Kearny Mesa Chevrolet

After getting the runaround at other dealerships throughout San Diego County, it was refreshing to work with a team that provided clear, straightforward information so I could make an informed decision about purchasing a car for my daughter. The online application process was simple and efficient, which made everything move quickly once we arrived at the dealership. From the moment we walked in to the time we drove away in the vehicle, the entire process took just two hours. We appreciated the transparency, professionalism, and respect for our time. It made what is often a stressful experience surprisingly easy. I would definitely recommend them to anyone looking for a hassle-free car-buying experience.

I bought a 2027 Chevy Bolt last week. The salesperson Uriel was very knowledgeable of what he was selling. He took time to answer my questions, and he wasn’t pushy; but instead he took the time to let me take my time and I appreciated that. Everyone was very helpful and made me feel welcomed and valued. I will be definitely telling others about my experience there and recommending them to go there if they are looking. Great job and I love my new car Uriel!

I recently purchased a used vehicle from Kearney Mesa and they went out of their way to make sure the process went smooth. Their customer service is top tier! My salesperson Justin, the sales mgr (cant remember his name) and finance mgr Michael were really nice,helpful, straight-forward and all of their efforts were really appreciated. I even enjoyed my chat time with the receptionist Maricela, who was also helpful with the process. I would recommend them for my next car buying experience.🤗😎❤️

I recently had the pleasure of purchasing a vehicle from Kearny Mesa Chevrolet, and from the very beginning of our discussions to the moment I drove off the lot, the team executed at an exceptionally high professional level. Justin, Amanda, and Genesys were outstanding throughout the entire process. They took what can often be a stressful and anxiety-filled experience and made it smooth, straightforward, and genuinely enjoyable. I felt heard at every step. There was no unnecessary pressure — just clear communication, transparency, and a sincere effort to make sure I got exactly what I wanted for my family. My family even had the pleasure to chat a bit with Mike Franz. A very warm and engaging conversation that sealed the deal for me to purchase long term from this location. Their attention to detail and commitment to customer satisfaction truly stood out. It’s rare to find a dealership that balances professionalism with authenticity so well. I sincerely appreciate the way they handled everything and would confidently recommend them to anyone looking for a vehicle.

Horrible service! We went in for our first courtesy oil service. Called to set up an appointment and they said there is no wait time and come on in. I still set up a appointment and said I would wait for the car at the dealership. I came in for the appointment time and was told it would be several hours before they would start and finish. I told them I had a appointment and they said it was first come first serve. Wow... would be nice if they said that at the time the appointment was made. Several hours for a oil change? Bad service. At the time I also asked since they would have it for several hours could they check the rear camera. When we back up the camera flips into a fish eye mode. There is a problem. They said I would have to leave the car for several days for them to check the camera and if work needs to be done it could take several weeks. I had several pictures showing the camera fish eye view. Still no solution. I was also told I would be charged for the inspection and if they could not see the problem it would cost me several hundred for the inspection. If they see it not working they would have to get Chevrolet to approve the work to fix it and again our car would just sit there until the approval was made and then they could order the parts and that would take several weeks. All this time my vehicle would be sitting at the service storage parking lot. Talking to people who were waiting for their cars, all were saying negative things about this dealership. The service guy heard me complain and told his guys to rush on my car so I wouldnt keep talking to people in the lobby. I called Chevrolet corporate and they said each dealership has their own policies and if I am not satisfied I should go to another dealership and maybe not a franchise ownership. Yikes wasnt good to hear. To top it off when the oil change was complete and they brought our car out they asked me to give them a positive review. What a joke! I told them they would see this review. Would be 0 stars but the lowest is 1 star. They owe me a tire air cap. Went in with four and came home with three. If you are thinking of buying a Chevy the sales team was awesome. 5 stars! But I would highly recommend you don not buy from this dealership due to horrible maintenance service and the wait time if you need a diagnosis and the extended wait time to get the car fixed.