Kendall Chevrolet of Eugene
Eugene, OR
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# Summary The dealership receives consistently high praise for its sales team's helpfulness, professionalism, and ability to create a pressure-free purchasing experience, though one customer reported service department communication issues where requested maintenance items were not completed as expected. Staff members across sales, service scheduling, and customer service are frequently highlighted for their attentiveness and expertise in delivering positive customer interactions.
Purchased two used vehicles from Kendall Chevrolet in the last 18 months, both times with no pressure, excellent service, and fair deals. Eric Johnson was super helpful in sales, and Tyler the GM smoothly solved one gnarly problem. Thanks guys!
I had a really good experience getting the truck of my dreams , Devin Muir started us out with helping us find and decide on a fantastic truck his experience with gmc could outshine any competition. I was a little indecisive so I had to come back the follow day to really decide on a truck. When I came back the next day Eric was there and he helped me get through the hard part which was paperwork. Eric made me feel happy and appreciated and I don’t think I would have bought it if it was not for Eric stepping in when Devin was gone. Devin sold me on the truck and Eric made the buying process easy very experienced individuals.
Absolutely great purchase experience. As a 30+ year veteran of the automotive industry, I was thoroughly impressed with the service I received from Sam. Sam was professional, personable and efficient throughout the entire purchase process. Sam was considerate of my time and at the same time thorough. I’d highly recommend the entire team at Kendall GMC!
I’m gonna be completely honest, communication wasn’t that great, the needs I asked to be checked, got ignored, and they only rotated my tires and changed my oil for 6 hours. When I asked 1. Reset my crash detection. 2. Change engine air filter. 3. Check air bag system in suspension 4. 30,000 mile warranty work What I realized was done. 1.oil change 2. Tire rotation I more disappointed, because they act earnestly. But I don’t say this about the whole employment the shuttle was plesent helped me with my two young kids the lady was really nice.
Schedulers Laura and Carol excellent at working me in to the next available appointment and confirming times with my changing schedule. Clerk, Noah was awesome and kept me informed all of the while of progress and looking up the upcoming maintenance needs . Technicians did great at tuning up my Spark as it runs great and drove up to Seattle from Eugene right afterward on one tank of gas ( 8 gallons) and had two bars left once I got there to putt putt around!!.. Thank you Kendall Chevy!! You are great to work with it’s great atmosphere with positive vibes 5 star all around. I’ll be sure to some see you again!! Thank you!!
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