Kendall Honda Of Fairbanks

I appreciated the no-pressure approach of my salesman Will and the up-front pricing without hidden fees or add-ons. Buying at the end of the model year provided significant savings. The transaction was very smooth and painless. The vehicle was delivered in spotless condition.

Kendall Honda of Fairbanks severely undervalues your trade in. I have a 2017 Honda Pilot what has minor dings on the hood and rear hatch. J.D. Power values the trade at over $9,200 taking into account minor cosmetic damage. Kendall valued the trade at $5,000. This vehicle can be sold as is from $12,000-$14,000 even with the small damage. Used vehicles on carfax show this price in the lower 48 and Alaska used car market has higher prices. The sales person was efficient in responding to concerns even though we disagreed.

My recent purchase of a 2025 Honda Prologue at Kendall Honda Subaru in Fairbanks was a truly positive experience. Gustavo, the manager, efficiently and jovially honored the charger incentive as agreed, making the process seamless and completely hassle-free. Their commitment to customer satisfaction was really impressive, and I'm delighted with the value I received. It's great to see Kendall upholding such high standards.

Try and find a car that was made before 2015. Everything they sell afterwards is garbage. We bought a brand new Honda and if you don't have a garage it will be too cold to drive if it's below 10 below. Plugging it won't help, this was not an issue we were warned about in any way. The staff was completely uneducated about the car. Its features, you were fully on your own when making a purchase here.

Kendall Honda was great overall minus a horrible interaction with a particular salesperson who was actively trying to sell a car to another couple while I was trying to close. Great family space with toys and TV while waiting. Very nice sales manager Heather went above and beyond to rectify the situation and help us get the car we needed for an affordable price. The sales associate even took time to go over mechanical components for DIY mechanical work and maintenance. The parts center was fantastic! They gave me quotes on accessories and shipping, helped with warranty information, and was straight forward and honest. He let me know what the shop price would be as well as the DIY price. I would gladly do business with them again.