Franchise Dealer

Kia of Johnson City

Johnson City, TN

4.4(663 Google reviews)

Brands

Kia

Contact

3608 Bristol Hwy, Johnson City, TN 37601
(423) 564-7841kiajc.com/

Google Reviews

# Summary The dealership receives overwhelmingly positive feedback regarding sales staff professionalism, competitive pricing, and welcoming customer service, with customers praising knowledgeable representatives and smooth purchasing experiences. However, one customer reported a significant service department issue involving an improperly installed oil filter that caused vehicle damage, expressing concerns about accountability and suggesting the service department be avoided.

Kristi Hurda month ago

We started in Kingsport & could tell we were getting the runaround. I texted Kia of JC and they beat Kingsports deal by a long shot and had everything ready to go by the time we got there. Easiest car buying experience ever!

Ashley Williams2 months ago

I have always had the best experience at JC KIA. From sales to service! Special thanks to salesman John H. & finance James T. for getting me in my new Sorento today! ❤️

Black Mamba8 months ago

The best hands down experience at Johnson City KIA. Johnny and all of the managers were very professional helpful and top notch accommodations. Thank you all so much for making me feel comfortable and welcomed at Johnson City KIA. Love my new car!!!! Thank you very much!

Rodney Kleina year ago

Welcomed by a wonderful representative, Gary, who greeted us. He wasn’t a “salesperson” as he didn’t push us on a sale. Gary was extremely knowledgeable on the product, pricing and an absolute pleasure all the way around. We met Keith the sales manager who came over to introduce himself. We ended up trading in our one car (best price we had) and purchasing a new Seltos. We had a tour of the new dealership and it is absolutely gorgeous. Best dealership in Johnson City with the best team- sales, service and management!

Tammy Grindstaff5 months ago

I purchased my 2022 Kia Telluride new. I had been taking it to Kia of Bristol for regular maintenance since I've owned it until the last 6-8 months I decided to take it to JC Kia for service just due to it being closer to my home. Shortly after my last oil change at JC KIA I noticed some oil drops in my garage. I took it today to find out the problem and they said the oil housing filter was cracked. Upon investigating what would cause this I feel the Johnson City Kia Service Dept created this problem. It's caused from being put on too tightly, put on incorrectly, old and brittle from the cold, etc. My car is only 4 years old and garage kept. The manager did call and offered to show me the part. No thanks you all would NEVER admit fault. The oil started leaking before this single digit weather so Mr. Manager it wasn't due to cold weather. I would not recommend the Service Dept at JC KIA. I was weary when I was charged over $600 for a battery installation months back. I should've ran then. Go to another dealership for service. I did contact Kia Corporate as well regarding this issue.

Get anonymous quotes from Kia of Johnson City

Submit your car request anonymously — Kia of Johnson City and other dealers in Johnson City, TN will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →