Dealership

Kia of Wilmington

Wilmington, DE

4.2(473 Google reviews)

Contact

1603 Pennsylvania Ave, Wilmington, DE 19806
(302) 656-3100kiaofwilmington.com/

Google Reviews

# Summary The dealership receives widespread praise for its friendly, pressure-free sales approach and knowledgeable staff who prioritize customer needs and comfort throughout the purchasing process. However, one customer reported a serious issue with a defective vehicle and alleged poor follow-up communication from the dealership regarding the transmission failure.

Thom Moore4 months ago

We just purchased our beautiful new Kia Seltos from Kia of Wilmington, and honestly we couldn’t be happier with the entire experience. Our salesperson, Jamie Connell, welcomed us warmly, spoke with us about our needs with absolutely no pressure at all, a total professional. We quickly decided on our new car, and from that point forward the entire process was quick, easy, and frankly very pleasant.

Jalen Dangerfielda month ago

BUYERS BEWARE Do not buy a car from these people; Ralph sold me a 2022 Genesis G70 with a BAD TRANSMISSION 3 days after buying the car it was a crank but no start. Brought it in to Genesis and I was informed that the cars transmission cooler failed as well as the transmission. Car is currently sitting up with no ETA for the transmission. Kia of Wilmington has been ignoring my calls in regards to this matter. Do yourself a favor and shop somewhere else for a vehicle. DO BETTER AND BE HONEST WITH YOUR CUSTOMERS

Kayla Brown4 months ago

One of the best experiences I’ve ever had buying a vehicle. I was politely & quickly greeted once I walked into the dealership by Michael K., which introduced me to Curtis H. who helped talk details of what vehicle I was looking for, pricing, etc., making the decision process headache free! Throughout this entire experience I never felt pressured to purchase anything, all my questions were answered, and was treated like family. Kevin G. helped with the process of filing out final paperwork, going over warranties, etc. and he was extremely helpful. All staff were welcoming, friendly, and knowledgeable. Would recommend this dealership to anyone interested in any vehicle purchasing. Extremely happy with my purchase- thank you all SO so much for all your help.

Jessica Hoover2 months ago

2026 Kia Sportage Hybrid owner here. My husband and I can honestly say this was one of the best dealership experiences we’ve had in 20+ years of buying cars. Bill B. stood out immediately for his kindness and empathy; he really took the time to understand what we needed and made us feel comfortable every step of the way. He went the extra mile more than once, and it felt genuine, not like a sales tactic. The entire process was incredibly smooth and efficient. We loved being able to communicate through email and text, which made things easy to manage, but still felt like we were getting that classic, high-touch customer service experience. The dealership was clean, well-organized, and had a great selection. We never felt pressured, and everything, especially the financial side, was handled openly and transparently. The manager and team also did a thorough and fair job appraising our trade-ins, which made a big difference for us. And impressively, everything moved quickly - no waiting around, no delays. Bill and the team made what’s typically a stressful process feel easy and even enjoyable. We’d absolutely recommend them.

January Sno6 months ago

Great Place to Buy a Kia! Our salesman Curtis was amazing, absolutely no pressure at all and he was patient the entire process. We came to look and drove off with a new Telluride. Hands Down Easiest Purchase!

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