Franchise Dealer

Kia on Atlantic

Jacksonville, FL

4.2(2,481 Google reviews)

Brands

Kia

Contact

11750 Abess Blvd, Jacksonville, FL 32225
(904) 770-4024kiaonatlantic.com/

Google Reviews

# Summary Patrons consistently praise the dealership for its knowledgeable and pressure-free sales approach, with multiple salespeople earning recognition for prioritizing customer needs over aggressive selling tactics. Service experiences are equally positive, with customers highlighting the modern facility amenities, attentive staff, and transparent communication throughout both sales and maintenance interactions.

superjuunanagou2a month ago

My experience at Kia on Atlantic was great! Max Datii was clean, professional, and explained everything and was very friendly and patient with me. He didn’t fluff and was very straight to the point, which is my kind of negotiating! He sold me a Kia Carnival for my family’s needs, so even though I was more interested in a Telluride, he didn’t push me to deviate against what was better for my family. Great and Honest salesman. 10/10!!!

Makayla Meddings4 months ago

Pat sold us our 2027 Kia Telluride almost a month ago and let me tell you it is such a nice SUV. Perfect for our family of 5. We went with the EX version because of the bench row in the middle and it has so much room. Pat was a great salesman - he put ZERO pressure on us and was the best salesman we could have asked for. He was easy going and let us look at everything we wanted to without hesitation - helping us find the perfect vehicle. Highly recommend Pat.

Lisaa month ago

I took my Kia Telluride in for service today and expected routine maintenance. What I didn’t expect was to find myself settling into what felt like the VIP lounge of car servicing for the next three hours. First, let’s talk about this beautiful new facility. The showroom is impressive, the service lounge is incredibly comfortable, and honestly, if you’re going to spend a few hours waiting on your vehicle, this is the place to do it. They have espresso, coffee, tea, hot chocolate, bottled water, snacks, vending machines, comfortable workspaces, TVs, and even a great area for children. They also offer a shuttle service, but between the comfy seating and the chance to actually get some uninterrupted work done, I happily stayed put. Now let’s talk about the real reason I’ll be coming back: Michelle Wiskup. The moment I pulled into the service bay, Michelle greeted me with a smile and immediately made me feel welcome. This was my first visit to this facility, and she treated me like a longtime friend. She took the time to discuss everything my vehicle needed, explained the recommended services clearly, and made sure I understood what was necessary and why. As someone who prefers having my Kia serviced by Kia professionals, I came in expecting several maintenance items based on my vehicle’s mileage. Michelle walked me through everything without pressure, confusion, or dealership jargon. Just honest, knowledgeable, friendly service. Throughout the process, I received a video update from my technician, who was also thorough and informative. Michelle checked in with me multiple times during the service, explained additional findings, answered questions, and obtained approval before moving forward. She was professional, knowledgeable, attentive, and genuinely kind. I will add that everyone that I encountered was genuinely very friendly and acknowledged my presence. In a world where customer service often feels like an endangered species, Michelle is proof that it still exists. Too often we’re paying higher prices while receiving lower levels of service, but Michelle delivered the kind of customer experience that makes people want to return. Will I come back because the lounge is fantastic? Absolutely. Will I come back because the technicians seem knowledgeable and thorough? Definitely. Will I come back because of Michelle? Without question. Not just because complimented the dress I was wearing. All jokes aside…Kia is fortunate to have her representing their company. She is a true asset to the team, and she turned what could have been a long, ordinary service appointment into an exceptional customer experience. Thank you, Michelle, for making three hours at a dealership feel surprisingly pleasant. I’ll be back for new tires in July. Remember I wrote this! 😂 🫶 Attached is a photo of Butter on the beach in beautiful Amelia Island right after I brought her home. Thanks for taking care of her!

Matthew Sollennea month ago

I had an excellent experience working with Andrew at Kia. From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the right vehicle rather than pressuring me into a sale. He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. Andrew was professional, responsive, and easy to work with throughout the purchase. His honesty and attention to detail really stood out, and I left feeling confident that I made the right decision. If you’re looking for a great car-buying experience, I highly recommend asking for Andrew. Thanks again for all your help!

Kseniiaa month ago

I had an excellent experience working with Alex at Kia. He was professional, attentive, and truly listened to what I was looking for in a vehicle. He took the time to answer all my questions and made sure all of my preferences were taken into consideration. The entire process was smooth and stress-free thanks to his help. I highly recommend Alex to anyone looking for a great car-buying experience. Thank you, Alex, for your service!

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