Kingston Honda
Kingston, ON
Contact
Google Reviews
# Summary The dealership receives consistently high praise for knowledgeable staff members, smooth purchasing processes, and professional service from sales and finance teams. However, one customer reported a significant issue regarding an unfulfilled complimentary service agreement and poor conflict resolution from management.
I recently purchased a Honda CR-V from Honda Kingston and had a great experience from start to finish. Dan, my sales representative , was friendly, knowledgeable, and made the whole process smooth and stress-free. He took the time to answer all my questions and made sure I felt confident in my decision. Steve, the financial manager, was also excellent to work with. He explained everything clearly, was very professional, and made the financing process straightforward and easy to understand. Overall, I’m very happy with my purchase and the level of service I received. I would definitely recommend Honda Kingston to anyone looking for a vehicle!
Fabulous experience. Greeted by Jason and Daniel. Both had a vast knowledge of the Honda product line. I purchased a 2026 Honda Accord Touring. Delivery was flawless. Daniel reviewed all the features making the start up easy. The dealership was super clean and everyone very friendly. Highly recommend visiting and purchasing your new Honda here.
Thank you for making my vehicle purchase such a wonderful experience. From the very beginning, your professionalism, transparency and attention to detail made the entire process smooth and enjoyable. I truly appreciate the time and effort you took to ensure everything was handled perfectly. It was a pleasure working with you Ms.Sarah A and I am absolutely delighted with my new vehicle. Looking forward to recommending your excellent service to others. Special thanks to everyone (Honda Kingston) who made my day !!
I purchased my Honda eight months ago from the Kingston dealership. During the negotiation process, my sales associate, Daniel, included a complimentary oil change as part of the purchase agreement. When I later called to book this service, I was scheduled without issue and was told that everything was set up. However, upon arriving for the appointment, I was informed that the oil change would not be free. The service representative then spoke with the sales manager, Jason, whose response was extremely dismissive. He stated, “If we gave out oil changes to everyone our sales associate promised it to, we would be out a lot of money" and then said "you can call Daniel yourself to get him to pay". This response showed a complete disregard for the agreement that had been made at the time of purchase and the word Honda gives to it's customers. No effort was made to contact the sales associate who offered the complimentary service, nor was there any attempt to resolve the issue professionally. This experience was both disappointing and frustrating. The dealership failed to honour its commitment, and the manner in which the situation was handled lacked professionalism and integrity. As a result, I will not be returning to this dealership and would not recommend purchasing a vehicle from this location, as customers cannot rely on the commitments made during the sales process.
We bought a used vehicle from Kingston Honda and are very pleased with the service we recieved from Daniel and Jacqui. Daniel did a great job helping us finding exactly what we wanted, and Jacqui ensured the financing process was smooth and painless. Altogether we're very pleased with the experience.
Get anonymous quotes from Kingston Honda
Submit your car request anonymously — Kingston Honda and other dealers in Kingston, ON will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us