Kingston Toyota

I recently purchased a new vehicle from Kingston Toyota, and the experience was exceptional from start to finish. I worked with Jim Kelman, who set a high bar for what car buying should look like. From the moment I walked through the doors, Jim made me feel like part of the Toyota family. He always greeted me with a smile, was incredibly responsive and kept the lines of communication open throughout the entire process. What I appreciated most was his approach—he was never pushy and gave me all the time I needed to test drive various vehicles to ensure I found the perfect fit for my needs. He even went above and beyond by walking me around the store to introduce me to the teams in the other departments. When it came time for the logistics, Jim passed me off to Mathew (with one T 😉) Derbyshire to handle the paperwork. Mathew made that final stage completely seamless and stress-free. If you’re looking for a transparent, professional, and welcoming environment to buy a car, I highly recommend asking for Jim and Mathew. They made the whole process a pleasure!

Fantastic Experience at Kingston Toyota! I just picked up my new Toyota Tundra from Kingston Toyota, and I couldn’t be happier with the entire experience. Matt Parr was awesome to deal with — super friendly, knowledgeable, and made sure every detail was looked after from start to finish. He really took the time to make sure I got exactly what I wanted. Jason Hitchen, the sales manager, was equally great — professional, easy to talk to, and made the whole process smooth and straightforward. You can tell he genuinely cares about making things right for the customer. And a big shoutout to Matt Derbyshire in finance, who made all the paperwork quick and stress-free.

Jim and the staff at Kingston Toyota are extremely professional. They know what I am looking for and deliver it. I have been a repeat customer for over 10 years. I highly recommend Kingston Toyota.

We had an absolutely outstanding experience working with Ashley at Kingston Toyota. From the moment we walked in, she was friendly, attentive, and incredibly knowledgeable. She took the time to understand exactly what we were looking for and made the entire process smooth and stress-free. We were particularly impressed with the time she took explaining all the features of our new vehicle. She made sure we understood everything clearly and felt confident before driving off the lot. Ashley never pressured us and was always patient with our questions. She offered honest advice and truly went above and beyond to make the experience enjoyable. Her professionalism and genuine care for her customers really stand out. If you’re looking for someone who delivers exceptional service from start to finish, we highly recommend asking for Ashley. Kingston Toyota is lucky to have her!

I recently purchased a Toyota rave4 LE 2025 from Kingston Toyota, and I want to express my sincere appreciation for the outstanding service I received from JIM KELMAN . From the moment I walked in, He was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs, answered all my questions patiently, and made the entire car-buying experience smooth and stress-free. What stood out most was her honesty, attention to detail, and genuine care for customer satisfaction (provided updates, and made pickup easy). I absolutely love my new toyota rave4 2025 and I'm thankful to have had such a positive experience. I will gladly recommend both JIM KELMAN and Kingston Toyota to friends and family looking the purchase a vehicle. Thank you again JIM KELMAN & Toyota Kingston family for the exceptional service!