Kingston Volkswagen
Kingston, ON
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# Summary This dealership consistently delivers low-pressure, customer-focused service with knowledgeable staff who take time to understand individual needs and preferences. Customers particularly praise the sales and finance teams for their patience, transparency, and ability to make the purchasing process stress-free and enjoyable.
Today, I had an outstanding experience dealing with Adam V, after a long morning of going from dealership to dealership. Trying to be the best price for my old vehicle, Adam made it simple and handled everything I needed. He found a vehicle that matched my price point, fit all the needs I required and was the zero pressure to make a deal! These are the kind of salesmen everyone that owns a vehicle should deal with. Kind, understanding and exceptionally easy to deal with. If I could give 10 stars I would, this has by far been the best experience I’ve ever had at a dealership. Thank you, also to all the staff that helped make this experience so enjoyable and with zero stress!!
I purchased my 2024 Volkswagen Jetta (Comfortline) today and I just want to give a big shout out to Kaeden! After patiently looking at a few options for vehicles we came up with this beauty of a car! He knew what I was looking for in a car and also what I did not desire which helped sift through the options. Very knowledgeable of the inventory available. Also want to shout out to Leslie for being patient with me and working with us through the whole process to make sure everything went smoothly. I really appreciate everything the staff there has done for me in my unique situation!
Honestly a really good experience with Kingston VW. Safi was great, didn't felt pressured.., he let me take my time and decide if the ID.4 was right for me. Jay in finance broke everything down clearly, especially the warranties, coverage, etc...which I appreciated. The whole process felt smooth from start to finish.
Such a great experience all around! Jay in Service was amazing — he was able to figure out an issue with my Volkswagen Tiguan that two other shops couldn’t. Kaeden in Sales was just as great. He was super patient with my husband, showed him lots of options, and made the whole process really easy and stress-free. Top notch customer service! He was also super knowledgeable in all the different Volkswagen models. Highly recommend Kaeden in sales!
I had a fantastic experience buying a car from Safi. He was incredibly helpful, very informed about the vehicles, and willing to go above and beyond to make sure that the entire experience went flawlessly. From the minute we walked in, Safi ensured that we felt welcome. I will absolutely go back to Safi when I’m ready for my next vehicle, and will happily refer anyone who wants an easy, straightforward, and supported experience. Once Safi helped us find exactly what we were looking for, Jay, the finance manager, made sure we were well-informed about all of our options and that we felt comfortable with our decisions. Jay was really supportive and helpful and explained everyone. Between Safi and Jay, all our questions were answered, we had zero doubts, and we felt like they actually cared about not only our business, but our overall happiness with the whole process. 10/10; would absolutely recommend.
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