Kitchener Hyundai

We recently purchased our 2026 Hyundai Palisade Calligraphy Hybrid from Kitchener Hyundai, and the experience was exceptional from start to finish. Our salesperson, Jovica, was outstanding — attentive, knowledgeable, and genuinely committed to making sure every detail aligned with what we were looking for. Moe, our finance manager, made the entire process smooth and stress‑free. When we arrived to pick up our vehicle, both of them greeted us warmly and were just as excited as we were. Since then, they’ve followed up to ensure everything with our new Palisade is exactly as expected. It never felt like a simple transaction. It felt like a relationship — the kind where you know you can reach out anytime and they’ll be there to help. Highly recommend the team at Kitchener Hyundai.

The thought of going into a dealership and talking to car salesperson was extremely daunting to me. My friend had purchased her vehicle through Dean Nguyen at Kitchener Hyundai so she brought me here, knowing I would be in the right hands with Dean. The power of word of mouth. :) Dean took his time to understand my needs, I had explained that I was looking at a Mazda CX 90 and was looking for something similar and that I needed a trunk space big enough to fit my golf clubs. Dean took his time to show me the 2026 Kona NLine and during the test drive, explained each feature and why it is different compared to other competitors. When we got back from the test drive, I then met Paul Garcia, the sales manager who is extremely personable, and truly cares his clients get a 10/10 experience at his dealership. If it wasn't for Dean's detail oriented efforts and Paul's extra touch to ensure client satisfaction, I would still be in car-limbo. Shoutout to the Finance Manager- Kevin Clark, who also took the time to explain the financing and warranty stuff. 10/10 experience. Dealership has clean washrooms, upto the mark service lounge (compared to other dealerships), friendly receptionist & a waterfountain to fill your waterbottle. It's the little things that make a huge difference. Thank you Dean, Paul & Kevin!

Kitchener Hyundai was borderline useless. I have a 2019 Hyundai Kona that is showing all symptoms from Campaign 203 Piston Ring Recall, The service advisor here told me there was no recall for this vehicle and that the piston ring 'Campaign' was only for the 5 year warranty. I looked up the VIN on Hyundai recall Canada and showed her the recall and only then did she offer a diagnostic test to see if the recall was an issue in a week and a half. I have pictures of oil fouled spark plugs, cooked on carbon deposits on piston heads, and vertical score marks on cylinder walls all pointing to piston ring failure. I showed her the pictures and she didn't seem interested in the slightest. This recall is a fire hazard, and I have ALL the symptoms and pictures to prove it so now I have a fire hazard sitting in my driveway. They were also unwilling to offer a tow, or rental car even for this being a safety recall issue. I will be finding another dealer that 1.) has a service advisor that knows what a recall is and 2.) understands that this is a fire hazard and will get it in sooner. Edit 4/7/26 as per reply: I declined proceeding because the dealership did not understand the severity of this issue. This is not simply a campaign, it is a safety fire hazard related to progressive damage of a recall and a week and a half of waiting with a fire hazard sitting in my driveway is not "helping". Cambridge Hyundai understood the severity and has assisted me in a proper manner unlike kitchener. Along with this, I don't trust a dealership to perform a diagnostic test for something that they tried to say didn't exist in the first place.

We had a wonderful experience at Alpine Hyundai. We worked with Manav Dhillon, who went above and beyond for us throughout the entire process. He ended up staying four hours past his shift to help us purchase our vehicles, and we truly appreciated his patience, professionalism, and dedication. We also want to thank Chris, the manager, who went out of his way to meet our immediate needs regarding financing. Both Manav and Chris made what could have been a stressful process feel much smoother and more manageable. We are very grateful for the excellent service and would highly recommend Alpine Hyundai to anyone looking for a vehicle.

It was a great and beautiful experience to me. That was the second car I bought from Hyundai Kitchener. I had a slip over on Nov 2025 due to early snow showers and my car was a total write off/loss. I contacted you guys through my previous sales representative Mr Dean Nguyen. He responded swiftly and within a space of 3days I went home with my brand new 2026 Hyundai tucson AWD 4DR. Thank you for everything. YOU GUYS ARE THE BOMB!!!.