Knudtsen Foothills Lincoln

Just bought a car from Knudtsen Lincoln. From the beginning to the end of the sale, associate Damon Hahn was on his A game. He maintained a very welcoming, friendly demeanor during every interaction, even let our daughter raid his personal snack stash! He got us through the process quickly and efficiently and we were able to take home our new addition just a few days after some upgrades and detail work. I highly recommend Knudtsen Foothills Lincoln/Mazda for your car buying needs. SEE DAMON!!!

We moved to Hayden Idaho late December and knew we needed to get a new vehicle. My wife was interested in a Lincoln Navigator. The only dealership was Knudtsen Foothills in Spokane. We went there and met Joe Diamond. Joe was suburb in educating us on the Navigator, took a test drive, and showed us how everything worked. His professionalism and style were great. We wanted a 2026 model, Joe worked up an order for us to review so that it would have everything we were looking for. Joe then introduced us to Nick Hames, Sales Manager and together Joe and Nick worked on finalizing the build order for us. They mentioned that Lincoln may not start building their 2026 models for a month. We were good with that. We received and approved the build order. It was Joe's style and informative approach that had us feel very comfortable working with him and Nick and Knudtsen Foothills to purchase a new 2026 Lincoln Reserve. We received our new car and couldn't be happier.

I came to Knudtsen Foothills Lincoln after an awful experience at Mike White Ford in Coeur d'Alene—a place that has now and forever lost my business. I may not have had high expectations, but maybe I should have because the service team at Knudtsen Foothills blew me away. This was an ideal experience that other dealerships and service centers should aspire to. The staff called me by name when I walked in the door (they were expecting me), confirmed all the work I had requested for my vehicle, gave me an exact price for the service, escorted me to the coffee bar (with free snacks!), and then showed me to the waiting area. I didn't have to wait long at all, and while they gave my vehicle a complimentary wash they sent me a detailed video of the comprehensive vehicle inspection. I have never had that happen before, but whoever decided to include videos with the service was brilliant! They never hassled me to sell or trade in my vehicle, and even though I was approached by a member of the sales team she never pressured me into a test drive or tried to get me to trade in my vehicle. She understood my sentimental attachment to my old and weathered Lincoln and she never even suggested I part ways with it. One day I will be forced to buy a new vehicle and Knudtsen Foothills Lincoln will be first in line for my business. I couldn't be happier with how my service appointment went. I definitely will be back. Thank you to everyone at Knudtsen for an outstanding experience!

I had an excellent experience working with Joe Diamond, Sales Representative, and Nick Hames, Sales Manager. Both were very helpful, knowledgeable, and professional. I am very impressed with my experience with Knudtsen Foothills Lincoln. I encourage everyone considering a Lincoln vehicle to consider this dealership. The outstanding customer service makes it worth the drive.

I couldn’t be more thankful to Joe Diamond & the rest of the staff at Knudtsen Foothills Lincoln. They truly have gone above & beyond not only in securing my months-long search for a vehicle, but also expediting the entire process due to my crazy schedule, trying to surprise my wife, the weather that day, etc. Their professionalism, knowledge, and transparency, in all departments throughout the entire process was exceptional (and honestly refreshing).. All of which culminating in surprising my wife with the Vehicle of Her Dreams, on a snowy Friday no-less, and my wife being so shocked she jumped up into my arms literally in tears… Thank You again, to Joe Diamond & Knudtsen Foothills Lincoln, for helping me put everything together so quickly. I truly appreciate everything you all have done & continue to do. THANK YOU SO MUCH