Franchise Dealer

Koeppel Subaru

Long Island City, NY

4.6(1,241 Google reviews)

Brands

Subaru

Contact

42-01 Northern Blvd, Long Island City, NY 11101
(718) 786-1660koeppelsubaru.com/

Google Reviews

# Summary Customers consistently praise the dealership for its knowledgeable and attentive sales staff who prioritize a pressure-free buying experience, with employees like Ariel Bermudez and Raju receiving particular recognition for their professionalism and willingness to go above and beyond. The overall process is described as efficient, well-organized, and pleasant, with seamless service from sales through finance that stands out favorably compared to competitors.

Emmanuel Abreu2 months ago

I recently purchased a 2026 Subaru Ascent Onyx Touring Edition, and I honestly couldn’t be happier with the entire experience. From the car itself to the dealership staff and the overall process. First off, the vehicle is incredible. The Onyx Touring trim feels like the perfect balance of rugged capability and upscale comfort. The design is sleek but still practical, and the blacked-out accents really give it a bold, modern look. Inside, it’s just as impressive, premium materials, super comfortable seating, and plenty of space for family and gear. The tech features are top-notch, with a responsive infotainment system, great sound quality, and all the safety features you’d expect (and then some). It drives smoothly, has plenty of power, and feels extremely solid on the road. You can tell a lot of thought went into the engineering and details. What really made the experience stand out through, was the staff. Especially my salesman, Ariel Bermudez. From the moment I walked in, Ariel was welcoming, knowledgeable, and genuinely helpful without being pushy. He took the time to answer all my questions, walked me through the features, and made sure I felt confident in my decision. The process wasn’t rushed at all, which I really appreciated. It felt like he cared more about getting me into the right car than just making a quick sale. At the same time, everything moved efficiently. Once I decided to go for it, the paperwork and final steps were handled quickly and smoothly. No unnecessary delays or confusion. Just a well-organized, professional process. The dealership itself also had a great atmosphere. Clean, comfortable, and just a really pleasant place to spend time while everything was being finalized. Overall, I’m beyond happy with my new Ascent Onyx Touring. It’s an amazing vehicle with fantastic features, and the buying experience made it even better. Big thanks again to Ariel Bermudez and the entire team! I’d absolutely recommend both the car and the dealership to anyone looking for something reliable, stylish, and well-equipped.

Deborah Makin4 months ago

We purchased our 2026 Subaru Limited Crosstrek at Koeppel Subaru and had the best experience! Our Sales Consultant, Richard Densu was truly amazing, professional, knowledgeable, and friendly. He was with us every step of the way during the purchase process. Richard introduced us to the Sales Manager, Sergey Nikolenko, who helped secure an excellent lease price for us, and was equally as professional, knowledgeable and friendly. They both went above and beyond for us which is a rare thing in today’s world. The leasing process was made seamless by Kenneth Wu, the Business Manager of the Finance Department. It was a pleasure dealing with him as well. Overall our experience with Koeppel Subaru was a 10 out of 10, and the beginning of beautiful Subaru relationship!

Jane Juarez5 months ago

Hands down the best experience I came across while purchasing my FIRST vehicle! I went in on a random Sunday to browse and Raju showed me options and I was shocked to even find my dream car! The Subaru Team were great making sure I get everything I needed and it was a smooth transaction. I told him I needed a car by a week and indeed it happened! I appreciate everyone’s effort to have the car ready for the road! I attached his business card for recommendation! Check it out if you need a 🚗🚙🚘🚖

Alice Kong2 months ago

So far. So good! Koeppel is the dealership you want to reach out to first. After wasting at least 10 hours of my time going back and forth, back and forth, with dealerships, of which some were incredibly obnoxious (Toyota) and vague intentionally, I decided to give up on getting a RAV4 and check out the forester. The folks at Koeppel were pleasant, no bs, and professional from the get go. The person that’s helping me is Ariel B. And his manager (Gary) has been with Subaru for a couple of decades, so they definitely know their s. I was able to work out final numbers w/Ariel over the phone before making the trip to the dealership. Ariel made sure a test drive forester was waiting for my arrival. We test drove. Confirmed numbers. I paid the deposit. All of this took around 90 minutes. 🤣 Subaru, your team at Korppel made a very happy customer. Adios, Toyota! 😡 Thanks Ariel and Gary! I can’t wait to pick up my new forester!

Luis Chavez4 months ago

Great service at Koeppel Subaru. I went to Star Subaru/Hyundai prior that same day and they looked like they couldn’t be bothered to sell a car. They had excuses of the car being in the snow and just overall attitude of not wanting to help, strange for it being the end of the month. Raju was a big help!! He had his lot plowed and all the cars ready for show. I called to look at a certified pre-owned Forester and he had it ready to go. He was nice, patient, and ready to answer any questions my wife and I had. I’m happy to report I’m loving my car. If you want a great car buying experience at a fair price, come check them out.

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