Lafontaine Buick Gmc Highland

I had an outstanding experience with LaFontaine Cadillac Buick GMC and specifically with my sales consultant, Jose Martinez-Alberto. From the moment we arrived, Jose was professional, respectful, and easy to work with. He made sure we had plenty of fuel for a proper test drive and gave us space by letting us go out on our own, which made the process feel comfortable and pressure free. The negotiation process was fair and straightforward. They even honored a potential pricing discrepancy from their website, which really showed integrity and a commitment to doing right by the customer. Once we agreed on terms, the experience only got better. While we were waiting on paperwork, Jose went out of his way to buy me lunch from their cafeteria, which was completely unexpected and very appreciated. That kind of service says a lot about how he treats his customers. The dealership itself has an excellent inventory with a wide selection of well-equipped trucks, which made it easy to find exactly what I was looking for. They also made sure the 2500 diesel was filled up before we left, which was a great final touch. Overall, this was a five out of five experience. If you are looking for a dealership that values professionalism, respect, and a great customer experience, I highly recommend LaFontaine and working directly with Jose.

I cannot say enough good things about Cole and Morgan at LaFontaine GMC Buick of Highland. After our recent accident, they made what could have been a stressful experience incredibly easy and seamless. Cole and Morgan went above and beyond to help me get into my new 2500 AT4 and Mitch into his new 3500 Denali. From start to finish, they were professional, knowledgeable, honest, and genuinely cared about making sure we got exactly what we wanted. They kept us informed throughout the entire process and worked hard to make everything happen. The entire experience was smooth, stress-free, and honestly the best vehicle-buying experience we’ve ever had. Their customer service is second to none, and it’s clear they truly value their customers. We will never go to another dealership. If you’re looking for a new vehicle, do yourself a favor and ask for Cole and Morgan. Highly recommend!

Kelli Morland came highly recommended from friends of ours. I did not have a lot of time to look for vehicles so I spoke with Kelli briefly over the phone and told her some of my likes and dislikes. When I Arrived, she had hand picked a vehicle based on my answers. It was very obvious that she had taken everything I said into consideration and found the perfect vehicle for me. I was very pleased with the whole process. The whole team at La Fontaine were very kind and accommodating. I will definitely be recommending Kelli to others…

This is the second vehicle I have purchased from La Fontaine. Customer service is excellent and they always make sure that you are happy with what you were getting. I went from a 2016 Buick regal into a 2026 GMC terrain absolutely love it

I had a fantastic experience working with John at LaFontaine Buick GMC Highland. From the beginning, he was friendly, knowledgeable, attentive, and genuinely easy to work with throughout the entire process. Buying a vehicle can sometimes feel stressful or overly pushy, but John made the experience feel comfortable, straightforward, and enjoyable. He took the time to answer all of my questions thoroughly, stayed patient throughout the process, and made sure I felt informed and confident every step of the way. You can tell he truly cares about providing great customer service rather than simply making a sale. His professionalism and attention to detail really stood out. I also want to recognize Cape in the finance department for making the financing side of things smooth and stress-free. Finance can often be the most overwhelming part of purchasing a vehicle, but Cape was personable, professional, and very easy to work with. He explained everything clearly, was transparent throughout the process, and made the experience feel efficient and comfortable instead of pressured. Overall, the team at LaFontaine Buick GMC Highland provided an excellent experience from start to finish. I truly appreciated the professionalism, communication, and hospitality, and I would absolutely recommend working with John and Cape to anyone looking for a vehicle.