LaFontaine Buick GMC Lansing Service & Parts Center
Lansing, MI
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Google Reviews
# Summary Patrons consistently praise the dealership for its customer-focused sales staff who prioritize understanding individual needs over high-pressure tactics, with multiple reviewers highlighting seamless purchasing experiences and personalized service. Staff members are commended for their professionalism, product knowledge, willingness to source specific vehicles, and genuine care for customers, with several long-term clients expressing loyalty strong enough to drive significant distances for repeat business.
We had a wonderful experience at LaFontaine Buick GMC Lansing, especially working with Matteah! Going in, we honestly were not exactly sure what we wanted - we just had a general list of features and ideas in mind. Matteah listened intently, was incredibly patient, and really took the time to understand what would work best for us. I will admit, at first, we were a little skeptical because of her age, but she completely exceeded every expectation we had. She was knowledgeable, professional, kind, and made the entire process feel easy and comfortable from start to finish. Thanks to her guidance, we ended up with a beautiful 2026 GMC Acadia AT4 and could not be happier with our decision! We are so thankful for the experience and highly recommend both LaFontaine Buick GMC Lansing and specifically Matteah to anyone looking for a vehicle. They have absolutely earned customers for life!
I’ve been leasing vehicles for the past 9 years, and I’ve continued to come back to LaFontaine Buick GMC in Lansing every single time. The main reason? Ryan. From my very first experience, Ryan has always treated me like family. In an industry where you can easily feel like just another number, he goes out of his way to make sure you feel valued, respected, and taken care of. There’s zero pressure—just honest conversations and a genuine effort to get you exactly what you want. With my most recent lease ending, I decided to purchase instead of lease due to putting on more miles. I reached out, and Ryan took the lead on everything. I told him exactly what I was looking for, and even though they didn’t have the truck on the lot, he made it happen. Within just a few days, he had my GMC 2500HD AT4 secured and on its way in. Ryan handled pretty much the entire process from start to finish. By the time I arrived at the dealership, everything was already set up—no waiting, no back-and-forth, no hassle. Casey and Zach were great supporting pieces along the way, helping finalize everything, but Ryan was the one making sure every detail was dialed in. What really stood out was how thorough he was—walking me through all the new features, making sure my OnStar was set up, and that the GMC app was fully connected before I left. That level of care and attention to detail is rare. This is exactly how buying a vehicle should feel—smooth, transparent, and completely stress-free. Ryan and the team at LaFontaine are the real deal. I now live in Toledo, Ohio, and will still make the 90-minute drive to Lansing every time because of the way Ryan takes care of me. 10/10 recommend—ask for Ryan.
Great experience and I got just the car I wanted for a great price! From walking-in just to test drive a car I had researched online, I met the staff (who were all great) with a special shoutout to Brevin Cassady who helped me thru the test drive . I told him I wanted the car but in a specific color. One which they didn’t have at that dealership. Brevin asked if I wanted him to see if he could get one in the color I wanted at LaFontaine Buick GMC Lansing. No pressure, no double talk, he just asked if he could help me out in that way. I took him up on it and in a couple days, he had the car I asked for at LaFontaine. And then I changed my mind and told him I actually wanted a different color. He didn’t pressure or say anything negative, and, In a couple days, he had that car in the new color I wanted. We talked straight about the price, the features and within about 5 days of walking in, I had the exact car I wanted in the color I’d switched to and at a price that was fair to both me and LaFontaine. It was the perfect experience and I’m telling everyone I know, if you want a great car buying experience without the pressure and BS, go to LaFontaine and ask for Brevin. You will not be disappointed. A couple weeks after the deal was all done, when I was loving my new Buick, I texted him about something else I wanted on the car and without hesitation he told me to come on right back in. PERFECT BUYER EXPERIENCE - seriously, go to LaFontaine and ask for Brevin Cassady. You can’t go wrong and you’ll get the best dealership service anywhere.
My experience at the Lafontaine dealership was by far one of the most pleasurable experiences as a patron in any establishment. Casey Lechuga, the sales consultant who helped me find and eventually buy my car, was exceptional. He made me feel comfortable from the very beginning; listened to me, asked questions and overall made sure that I was having a good experience. I want to thank the Lafontaine dealership family for helping to facilitate my peace of happiness.
What a fantastic experience I had working with Matteah!!! Now I have been friends with her for years so I knew I would be in good hands! But not only did she go above and beyond but so did every single sales person I met today! Doing everything to get me the best deal on my new car! Matteah was extremely professional and knowledgeable! I will be seeing her for my new vehicles from here on out! Seriously again thank you so much! Dalton just recently fixed my ac and it was such an amazing experience on top of everything Matteah did for me! I definitely recommend coming to see them both!!
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