LaFontaine Chrysler Dodge Jeep Ram FIAT Lansing

Yet… another amazing experience with Barney! He is hands down the absolute best. I typically lease but opted to buy this time as the deal was amazing and couldn’t pass up the interest rate. I called Barney, on a Tuesday to share what I wanted and the search was on! By Friday the deal was done, and mind you I never left my home. Car delivered directly to me! Oh.. and, I tried something new this time. I’ve been driving a Durango for the past 20+ years. Now, I’m in a 2026 Jeep grand Cherokee L. It’s absolutely beautiful.If you are looking for a new car, you better see Barney!

The service I received was amazing. The salesman Dakota was really helpful with the purchase of my vehicle, he went above and beyond to help me get everything figured for the purchase. I would definitely return when in the market for another new vehicle.

Absolutely phenomenal experience from start to finish! This dealership truly sets the bar high. The pricing was excellent, and completely transparent. The entire purchase process was smooth, efficient, and refreshingly stress-free. A huge shoutout to Justin, who was an outstanding salesperson—knowledgeable, honest, and genuinely focused on making sure I was comfortable every step of the way. Dulton the manager who assisted, was equally fantastic and made sure everything was handled seamlessly. If you’re looking for a dealership that values integrity, fair pricing, and top-notch customer service, this is the place. I couldn’t be happier with my experience and would recommend them without hesitation!

I recently visited the car service department, and I couldn’t be more impressed. Jon treated me with professionalism and genuine care. He went above and beyond to ensure my car was thoroughly inspected, serviced, and returned to me in perfect condition. He explained every step of the process clearly, answered all my questions, and promptly worked with my insurance. Jenny, the rental manager, delivered outstanding customer service! Despite a few initial hiccups, she went above and beyond to resolve my issue quickly and flawlessly. I’m overall satisfied with the service department!

They had my Jeep for four months and two days. I was told they fired my service advisor later to find out he was transferred to another location and was never reassigned to another Service Advisor to take care of my vehicle. A month later, I called and asked what the update was on my Jeep and was told it wasn’t even looked into yet. This was a start to knowing how unprofessional and unqualified this shop was. So much happened after that, to much to go in to detail on here. So I’ll only share a few re quick. it all started from my previous visits to prevent what happened to my Jeep from begin with. That’s right, this could have all been prevented. I came in for noises and overheating they sent me home saying nothing is wrong. If I got it fixed the first time my drive train warranty would have covered it, now I’m stuck fixing one of two things I went in for the first time I went in three years ago. Also google Jeep Corrosion; I’m stuck with that too. As the Service Advisor and I were discussing it being an issue and how that’s starting to be a problem, the Advisor not once thought; “Hey, you have under 50k miles, that’s under warranty, let’s get that fixed.” Service Advisor that doesn’t Advise. Here what I was stuck with… Radiator - Under Warranty Engine Turbo - Under Warrenty Differential - Not Under Warranty Anymore Corrosion - Not Under Warranty Anymore Lastly, when my vehicle was returned my car had only 13 miles of gas, I left it with a half a tank four months ago. My tire pressure was not reading and my Jeep alerted me that my oil change is overdue. This was after they said they changed my oil and ran my car to see if everything ran well. I highly doubt that. They might have changed my oil but if they driven my car for at least 15 mins, they’d knew my tire sensor wasn’t working and the oil light needed to be reset and would have known that my car had no gas to go anywhere. So they sent me home again because it needed to be re-serviced. Horrible experience.