LaFontaine Used Cars Kalamazoo Kalamazoo Parts
Kalamazoo, MI
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Google Reviews
# Summary The dealership receives mixed feedback, with some customers praising the experience while others report significant concerns about service pricing transparency and customer service quality, particularly in the parts and service departments. Complaints include unexpectedly high oil change costs compared to competitors and unresponsive management when customers raised concerns about pricing practices.
Oils change service is terrible. Original estimate is $119.95. Comes back at $301. Excuse is they don’t buy the oil in bulk for my truck so it’s more expensive and inflation. Really??? Service manager runs away when I explain how they buy their oil is not my issue. Same service at other dealers is $120. I will for sure never go back!!! Beware of this dealer for sure.
Save yourself the headache and go anywhere else to purchase your jeep. . The worst customer service in the parts department.
Love this place!
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