Lake City Motor Products LTD.
Cold Lake, AB
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# Summary Patrons consistently praise the dealership's staff for their professionalism, friendliness, and genuine care, noting that salespeople and service technicians like Gordon, Joni, Ijaz, and Shawn deliver personalized attention and go above and beyond expectations. Service experiences—ranging from vehicle purchases to maintenance like oil changes and tire services—are described as smooth, efficient, affordable, and marked by clear communication and knowledgeable support.
We were absolutely thrilled with our experience purchasing a vehicle through Gordon and working with the finance manager, Joni. What could have been a very stressful situation turned into a positive and smooth process thanks to their professionalism, kindness, and support. When the engine in our old vehicle unexpectedly failed, we were not in the market or mindset to buy a new one. However, knowing Gordon from his active involvement in the community, and remembering how he had generously supported one of our school auctions in the past, we felt confident turning to him. Gordon’s friendly demeanor, honesty, and genuine care made us feel comfortable and reassured from start to finish, and Joni was fantastic at making the financial side of things simple and manageable. Together, they turned an unexpected challenge into a wonderful experience, and we’re so grateful for their help.
I had another outstanding experience! For the third time, they delivered exceptional service, consistently going above and beyond. A huge thanks to Ijaz for the thorough research and clear, timely communication. It’s rare to find such dedication, and they continue to impress me every single time!
Recently received a tire change and a car wash at this establishment. Both services were affordable and were efficiently completed. Hands down the best car wash I’ve ever received. Looks so shiny! Thank you everyone!
Called to book an appointment for an oil change but was told just to use express, they assured me they would have an off make filter in stock for the next day. When I came by the tech, Shawn, had the filter out and ready, he had 3 cars in front of mine and still was able to complete the work quicker than quoted, he took the time to educate himself on my off make car which I really appreciated. Excellent experience thanks to Shawn. Also shuttle service was efficient and easy.
My wife and I were extremely pleased with our experience. The sales staff we worked with were friendly, knowledgeable, and genuinely helpful throughout the entire process. We felt well taken care of from start to finish. We will gladly recommend this dealership to our colleagues and friends when they are looking to purchase a new vehicle.
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