Lally Chevrolet
Tilbury, ON
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# Summary The dealership is consistently praised for exceptional customer service across both sales and service departments, with customers highlighting transparency, professionalism, and efficiency throughout their purchasing and maintenance experiences. Staff members are frequently commended by name for going above and beyond, including offering remote purchasing options and delivery coordination, while competitive pricing and convenient service make the location worth the drive for customers across Ontario.
I had an exceptional experience purchasing my Lincoln Nautilus from Lally Chevrolet, despite living roughly six hours away in Northern Ontario. What impressed me most was that I bought the vehicle without ever seeing it in person or taking it for a test drive. The team was so transparent, responsive, and trustworthy throughout the entire process that I felt completely comfortable making the purchase remotely. A special thank you to Ziad, Michael, and Sam for making everything so seamless. Ziad’s professionalism and attention to detail, Michael’s knowledge and communication, and Sam’s efficiency with the financing process made what could have been a complicated long-distance purchase feel incredibly easy. They even helped coordinate delivery of the vehicle to North Bay, which made the entire experience even more convenient. This dealership proved that you don’t need to live in the local area to receive outstanding service. If you’re anywhere in Ontario and find the right vehicle at Lally Chevrolet, don’t let the distance stop you. Their team goes above and beyond to make the buying experience smooth, transparent, and stress-free. I would not hesitate to purchase another vehicle from them in the future and highly recommend them to anyone looking for honest, professional, and customer-focused service. Thank you to this exception team for the amazing service.
I just wanted to tell everyone about my awesome customer service experience while purchasing my new 2026 C8 Corvette from Lally Chevrolet in Tilbury, Ontario. The whole process from start to finish only took two days, absolutely amazing. A big shoutout to Michael Lewis, Sue Lenders, Ziad Hassen, Samantha McFadden and Chad Gill. These people are worth the drive to Tilbury as you won't be disappointed. Thanks again!!
Would like to thank Lally in tilbury for the work they did on my Cadillac.. I needed a rear differential changed and finch Cadillac in London wanted 2000$ to charge the differential that I was supplying.. Lally in tilbury did the job for under a1000$ .. I guess small town service will save you a lot of money.. Thanks again Lally for the excellent service..
Wonderful Service and very friendly staff, Dave Hamilton And Dave Bain did an amazing job at helping me with my purchase of my new vehicle! I highly recommend this dealership!
The entire service department at Lally GM Is professional, respectful and always very efficient. Ashley is extremely polite. She gets back to you as soon as she says she will. We have always been very pleased with all of the service at Tilbury Lally GM
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