Franchise Dealer

Lamb Chevrolet & Implement, Inc.

Onida, SD

4.7(40 Google reviews)

Brands

Chevrolet

Contact

18500 US-83, Onida, SD 57564
(605) 258-2661lambchevandimp.com/

Google Reviews

# Summary The dealership receives praise for its courteous, professional staff who prioritize customer service and efficiently complete work in a timely manner. However, at least one customer reported being charged for unauthorized services without proper communication or managerial resolution, highlighting concerns about transparency and approval processes.

Jaydon Wright7 months ago

I brought my mower in for specific, clearly requested work. When I picked it up, I was charged for additional services that I did NOT authorize or ask for. When I raised the issue, the service technician just apologized and kept claiming that’s what he was told to do. Not sure why they sent me to the service technician instead of straight to a manger. This is extremely disappointing and unprofessional. Customers should never be charged for services they did not approve. Communication and consent are basic expectations, especially at a dealership where labor costs are high. I would strongly recommend getting everything in writing upfront and double-checking invoices before paying, and keep tabs on them as they work on your piece of equipment. I will not be returning, and highly advise you to take your equipment elsewhere to get worked on!

Joshua Martinez8 months ago

The staff is always very courteous, professional, and keeps their customers a #1 priority.

RyBFly SD4 years ago

Always great about getting my car in and done in a timely manner. Great family owned and operated local business!

Terry Bender3 years ago

Great team. I just got gas on yhis trip. But, everyone is friendly.

brent padfielda year ago

Quick tire fix got me in and out thank you

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