Land Rover Redwood City
Redwood City, CA
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Google Reviews
# Summary The dealership receives predominantly positive feedback regarding staff professionalism, transparency, and customer service quality, with multiple reviewers praising specific salespeople for their patience and attention to detail. However, one negative review raises serious concerns about vehicle condition disclosure and follow-up communication, alleging the dealership sold a car with an undisclosed windshield crack and subsequently ignored customer contact attempts.
DO NOT COME TO THIS STORE, THEY SELL YOU BROKEN CAR WITHOUT DISCLOSURE. I got this car on Nov 7, and by the time of delivery they said everything is good. But after i found out there is a huge crack on windshield. And I checkout the pictures I take on the day of delivery, it was there, but they never notify me of this, and ghosted me on email/text/phone. Attached the photo of the crack and how it looks on the parking lot. —— Old comments Saw a good used car on listing, drove by and test drive, everything smooth. So decieded get the car after test drive, everyone is easy to communicate and deal with. Would definitely come back again if I want to buy another car.
Great and prompt service. Everyone was professional, courteous, and truly appreciated. The car was washed and detailed beautifully, and the loaner vehicle process was incredibly easy. The loaner was new, clean, and even came with a full tank of gas! 10 stars for this visit. Highly recommend!
I recently purchased a 2025 CPO Discovery from Land Rover Redwood City and had a great experience working with Kerr. He was professional, patient, and transparent throughout the entire process. We test-drove multiple vehicles before making a final decision, and he never rushed us or pressured us. He took the time to answer all of our questions and made sure we felt comfortable with the choice. The pricing was fair and reasonable, and the overall buying process was smooth and straightforward. I really appreciated the clear communication and the level of service provided. If you’re considering a Land Rover, I would definitely recommend asking for Kerr at Land Rover Redwood City.
Had a great experience at Land Rover Redwood City. The staff was extremely knowledgeable and professional. I appreciated the time that they spent with me and efforts they made to move the process along quickly. While Darren was our lead salesman and so good, the rest of the team was really exceptional and very involved.
If you looking to buy a car here ! Look for Stanley, greeting my right at the door ! Amazing guy, super knowledgeable, honest, and efficient! Hes helping you like he wants to help you not like hes doing just for a job. Excellent all around
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