Land Rover Woodland Hills
Woodland Hills, CA
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# Summary The dealership receives consistent praise for exceptional customer service, with staff members described as professional, transparent, and genuinely invested in meeting individual customer needs rather than rushing sales. Customers particularly highlight the quality of the service department, positive experiences with specific salespeople, and a commitment to going beyond standard requirements—whether in vehicle preparation, financing guidance, or warranty work.
⭐⭐⭐⭐⭐ I had an outstanding experience at Land Rover Woodland Hills, and I have to give a special shoutout to Julian for making this one of the best car buying experiences I've ever had. From the moment I walked in, Julian was professional, patient, and genuinely invested in helping me find the right car for my family. I came in well-researched and he matched my energy — never pressuring me, never rushing me, and taking his time to walk me through every detail of the vehicle including the full inspection report and service history. What really stood out was how he handled the entire process with transparency. He let me review all the paperwork thoroughly, answered every question I had honestly, and made sure I felt completely comfortable before making any decisions. We even did a test drive — and Julian was incredibly accommodating throughout the whole experience. I ended up purchasing a 2022 Porsche Macan and I couldn't be happier. The car was beautifully prepared, freshly serviced, and Julian made sure every detail was taken care of before I drove off the lot. If you're looking for a salesperson who genuinely cares about your needs and treats you like family rather than just another sale — ask for Julian. He's the real deal. Thank you Julian and the entire Land Rover Woodland Hills team! 🚗
Thank you so much to Kia, Howard and Danny. What an absolute dream team. I love my new car! 5 stars, wish I can give them 10 stars. They were so so helpful, giving me so much information before I purchased my car and made my decision. They even got a car sent from another location just so I can make the right choice. Thank you all so much!!!! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️❤️❤️❤️❤️❤️❤️
I am extremely likely to choose a Range Rover for my next vehicle because my recent service experience at the dealership dramatically strengthened my confidence in the brand. After a front suspension component failure on my 2017 diesel model (tied to the known recall for potential upper knuckle joint cracks), the team not only addressed the recall promptly and thoroughly but proactively upgraded and reinforced the entire front suspension—covering both sides, upper and lower control arms, and even the driveshaft to the transfer case—all at no cost under warranty coverage. This comprehensive approach far exceeded standard requirements, prioritized my safety, and eliminated any worries about commuting or daily driving. It demonstrated the brand’s commitment to owner satisfaction and vehicle longevity through strong dealer support. Combined with the vehicle’s luxury, performance, and capability that I already enjoy, this has solidified my loyalty. This service visit was exceptional across the board. The communication was clear and proactive from booking through completion, keeping me informed every step of the way. The team handled the unexpected discovery of the broken suspension piece with expertise and urgency, turning a potential major issue into a full preventive safety enhancement at zero out-of-pocket cost. The facility was clean and efficient, and there were no surprises or upsells—just honest, thorough work that went well beyond the recall scope. The entire service department deserves high recognition for their professionalism, attention to detail, and genuine care for customer safety and satisfaction. This has been one of the best dealership experiences I’ve had, and it makes me proud to own a Range Rover.
Overral a pretty good dealership experience. I had a peculiar situation where I was buying a car in CA to take to CO, full time garaged and operated in CO so they walked me through all the nuanced options I had in terms of registration, transportation, etc. Very nice ambiance in the dealership, well kept. Saleswoman was very nice and approachable, great communication. I also got a great deal, in fact this is the best dealership experience I've had in LA and I've had some horrid experience's at VW and Porsche.
I had a great experience working with Michael S. throughout my vehicle purchase. I live about 80 miles away, and after researching and speaking with multiple dealerships, Michael truly stood out as the best. From start to finish, he was professional, responsive, and transparent, especially when it came to explaining pricing and financing options. He took the time to run multiple scenarios for me, answered all my questions patiently, and never made me feel pressured. The entire process was smooth and well worth the drive. I really appreciate Michael’s honesty and dedication, and I would highly recommend him to anyone looking for a knowledgeable and trustworthy sales professional. Thanks again for all your help!
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