Langley Chrysler Dodge Jeep RAM

I visited Langley Chrysler last week to explore and purchase my first Jeep. The showroom had a great lineup of both brand new and pre-owned vehicles to choose from, giving us plenty of options to explore. From the moment we arrived, we were warmly welcomed by Robert, our sales representative, who greeted us with an ever-smiling face. He carefully listened to our inquiries and assisted us with great patience and professionalism. As a 4x4 enthusiast becoming a Jeep owner for the first time, I had many questions. Robert took the time to explain everything in detail without hesitation. His technical knowledge about Jeep vehicles and their systems was truly impressive, and he made the entire process comfortable and informative for us. Marias, the Sales Manager, was another top-notch professional who ensured we had a great experience throughout the process. The way the team supported and guided us throughout our visit truly stood out and honestly made us feel no need to look anywhere else. A big thanks as well to the finance manager, Kelsie, who made the financing process smooth and easy for us. Overall, the team at Langley Chrysler made our first Jeep-buying journey smooth and enjoyable. Highly recommended!

I recently had the pleasure of working with Rabih Salloum at Langley Chrysler, and I cannot recommend him highly enough. From the moment I walked in, Rabih made the entire car-buying process incredibly easy and stress-free. I’ve bought vehicles in the past, but this was hands-down the most seamless experience I’ve ever had. Rabih is professional, transparent, and genuinely invested in making sure his customers are taken care of. He went above and beyond to ensure every detail was handled, answering all my questions and making what can usually be a complicated process feel completely effortless. If you are looking for a dealership that values your time and a salesperson who provides 5-star, 'no-pressure' service, go see Rabih Salloum. Thank you, Rabih

I recently purchased a new Ram 1500 Sport Night Edition, and I wanted to thank both Jack Zheng and Mike Dares for helping make the deal happen. Jack was patient throughout the entire process and took the time to answer all of my questions while working with me on the options and pricing. Buying a truck is a big decision, and I appreciated that there was no pressure during the process. I also want to thank Mike Dares for helping approve and finalize the deal. I know there were a lot of moving parts involved, and I truly appreciate the effort from the team to make everything work out. Overall, it was a very positive experience, and I’m excited to enjoy the new truck with my family. Thanks again to Jack, Mike, and the team!

Great experience purchasing my new Ram 1500! Layne Schwandt was fantastic to work with-friendly, knowledgeable, and always willing to answer my questions. He made the whole process easy and enjoyable. A big thank you to Jonathan, the Finance Manager, for making the financing process smooth and stress-free. Highly recommend!

I had a very disappointing experience with Langley Chrysler after purchasing a brand-new Jeep Cherokee Hybrid Limited. Within 12 days of ownership and at just 718 km, the vehicle developed a serious issue — engine misfire, shaking while driving, and the engine warning light came on. The vehicle became unstable while driving, which created a serious safety concern and required me to tow it back to the dealership. I was told the issue is related to a spark plug misfire and a small part that is not available in Canada, which does not align with expectations for a brand-new vehicle experiencing such a major failure so early. This explanation has not addressed my concerns regarding the seriousness of the issue. Despite this being a brand-new vehicle with an early and serious defect, my request for a buyback was refused. Instead, I was told to proceed with repairs under warranty and was even advised to consider trading in the same vehicle, which would result in financial loss to me. I do not consider this an acceptable resolution for a new vehicle that failed almost immediately. I also had a previous experience a few months ago with my Ram Bighorn at the same dealership. I was advised that water had entered the vehicle and damaged the battery and electronic systems, with an estimated repair cost of over $4,500. However, I was not provided with technician video evidence or detailed documentation and was later told that no video was recorded, which raised concerns about transparency. I escalated my current issue to Stellantis, but was directed back to the dealership, as they have the authority to handle buybacks. The dealership still declined. Overall, this experience has resulted in a loss of confidence in both the vehicle and the dealership. I expected better support and accountability when purchasing a new vehicle.