Laplante Chevrolet Buick GMC Ltd.

We recently purchased a Chevrolet Equinox EV and had the absolute best experience working with Janice. From the moment we walked in, she was welcoming, professional, and incredibly knowledgeable about every aspect of the vehicle and the EV buying process. She took the time to answer all of our questions, explained the features and charging options clearly, and made us feel completely comfortable and confident in our purchase decision. Janice was efficient, patient, and never made us feel pressured at any point. She genuinely cared about making sure we found the right vehicle for our needs and went above and beyond to ensure everything went smoothly from start to finish. Her friendly personality and outstanding customer service made the entire experience enjoyable and stress-free. We couldn’t be happier with our new Equinox EV and will absolutely be returning for future purchases — we’ll definitely be asking for Janice again. Highly recommend working with her if you’re looking for someone knowledgeable, honest, and truly dedicated to her customers!

I don't even know where to begin! After my car was written off by insurance, I had just over a week to find a new vehicle no easy task when you have specific needs. Between accommodating my dogs, enough room for the whole family, and the long drives I regularly make, I knew exactly what I was looking for. I visited dealership after dealership every evening, test driving and narrowing things down, but something just didn't feel right at several of them so I kept searching. That's when I called Laplante and connected with Janice. She quoted me on a 2026 Traverse and had exactly what I was looking for. When the day came to finalize things, some unresolved matters from my past meant we had to pivot but Janice and the team handled it with zero pressure and complete professionalism. I'm now the proud owner of a pre-owned Chevy Traverse RS, and it is absolutely perfect for my lifestyle. Janice and the entire Laplante team treated me like family from start to finish. That kind of care and dedication is rare, and it means everything when you're already stressed and under a tight timeline. I'll be back at 100,000 km to trade up for a brand new Traverse RS — and I wouldn't go anywhere else! Thank you, thank you, Janice and team! 🙏

This is not our first purchase with the help of Louis Larose at Laplante. We continue to go back to see him for help with our vehicles because of how easy he is to communicate with and how willing he is to dig deeper with any questions he doesn’t have the immediate answer to. Thank you to Louis and the whole team.

Worst dealership experience we’ve ever had for service. We are a locally owned and operated plumbing company servicing Casselman and surrounding areas for over 10 years. We manage a fleet of vehicles and have dealt with many dealerships over the years, especially Ford. I’m very meticulous about fleet maintenance and mechanically inclined myself. We stay busy and rely on dealerships to properly service and repair our vehicles so we can stay on the road. A few months ago, we brought our Chevy Express van in for maintenance including brakes, transmission flush, tune-up, etc. The van spent the entire day at the dealership. When we picked it up, the engine light was on and the van was running rough. That turned into another full day at the dealership after spending over $2,000. We were later told it was caused by a faulty spark plug. Today was even worse. The van went in for a tire rotation, oil change, and AC condenser replacement because the AC was not working. After paying over $1,300, we picked up the van only to realize the tires had clearly not been rotated and the AC still was not functioning. We returned immediately, extremely frustrated. I insisted on speaking directly with the mechanic. When I pointed out the tires had not been rotated, the response I got was about the tire pressures between the front and rear tires — completely irrelevant to the issue. It honestly felt like nobody even checked the work that was supposedly completed. Do you not test repairs before returning vehicles to customers? At this point, it feels like we paid over $1,300 for an oil change — assuming that was even done properly. We requested reimbursement for the incomplete repairs and were simply told, “We’ll call you tomorrow.” I handed over the receipt and left. The van is still not repaired. Completely unacceptable service.

Huge shoutout to Janice Bovin McElheran at Laplante Chevrolet Buick GMC — someone who has supported our family for years, through every vehicle, every question, and now even supporting our son’s motocross journey. Janice has helped us choose, and maintain, vehicles that have carried our family absolutely everywhere: construction sites, motocross tracks, horse shows, long hauls with the camper trailer… every event, every season, every adventure. Our vehicles have always shown up for us, and that’s because Janice always makes sure we’re in something we can rely on. If you’re looking for someone who genuinely cares, listens, and goes above and beyond for her customers, reach out to Janice. She’s the reason we keep going back — and the kind of person you want in your corner when you’re choosing a vehicle your family will depend on.