Larchmont Chrysler Jeep Dodge Ram

I recently purchased a new 2025 Jeep Wrangler from Larchmont Jeep, and the entire experience was exceptional from beginning to end. Eleanor Gulla was phenomenal — professional, knowledgeable, and genuinely committed to making sure I found the perfect vehicle without any pressure. My flight was delayed, and I arrived much later than expected to pick up my new car, yet the team went above and beyond and kept the dealership open just for me. That level of care is almost unheard of today, and I’m truly grateful. When I finally arrived, Louis Acosta took the time to go over the entire Jeep with me, explaining every feature clearly and patiently. His thoroughness and excitement made the delivery experience outstanding. Shortly after taking the Jeep home, I had a technical question. Eleanor put me in touch with, Neville, their master tech. He immediately got on the phone with me and solved the issue in record time. His responsiveness and expertise gave me tremendous confidence in their service department. I absolutely love my new 2025 Wrangler, and I can’t say enough good things about Eleanor and the entire team at Larchmont Jeep. Their commitment to customer service is truly next level. I highly recommend them to anyone looking for an honest, friendly, and exceptional car-buying experience.

I had an excellent experience leasing my 2025 Jeep Wagoneer S Ltd from Larchmont Chrysler, Jeep, Dodge, Ram—my second lease with this dealership. The entire team was professional, knowledgeable, and supportive throughout the process. Special thanks to Eleanor Gulla, Michael Carrion, Lou Acosta, and Barbara and Cynthia in Service. Leasing or buying a new vehicle can be a major—and often intimidating—decision, but their knowledge, honesty, and guidance made the experience both comfortable and enjoyable. Thank you all. The Jeep Wagoneer S is a fantastic all-electric SUV with impressive performance, beautiful exterior, amazing cameras, a luxurious and comfortable interior, a great sound system, and practical cargo space—including a front “frunk” for small items. With about 300 miles of range, fast charging capability, and zero emissions, it’s an outstanding vehicle. If you’re looking for an honest dealership and a top-tier all-electric SUV, I highly recommend Larchmont Jeep and the 2025 Jeep Wagoneer S Ltd. You won’t be disappointed!

Lemon Larchmont Jeep Update 🍋🚗: Unfortunately, you can’t travel back in time… I purchased my brand new Jeep in 2019 from Larchmont Jeep. I’ve always only gotten my Jeep serviced at Larchmont Jeep as well… To get to the review, I was misled by the quality of the services provided at Larchmont Jeep. These issues have gone into a third weather season. My troubles were unveiled one rainy night in February. The Jeep Death Wobble took me for a spin across a draw bridge crossing, into the highway divider. Thankfully there were no other vehicles involved, I was not physically injured, just traumatized and my Jeep was off balance. I immediately took my Jeep to Larchmont Jeep, explained the situation and they agreed to check in out and repair the Jeep. However, one problem led to another, we were charged for repairs and then we discovered the original problem- the axle 😳 was never repaired. Larchmont Jeep reached out, apologized for any inconvenience and offered to take in the Jeep again. Another repair and a few weeks later I hear a mysterious noise when I’m driving. I’ve made several attempts to call and visit Larchmont Jeep, but I keep getting told I’ll get a call back. It’s October… The person I need to speak to hasn’t called me back. I’ve waited long enough and cannot get over feeling cheated. Rather than wait longer any longer for Larchmont Jeep, I had my vehicle serviced elsewhere. Not sure what’s going on, but Larchmont Jeep has wasted so much of my money and my time. This has been an expensive let down. Rude… Imagine thinking your Jeep is in good hands with the dealer then this. I was sold a Lemon from Larchmont Jeep and now I’m being ghosted… Take your vehicle to a dealer you can trust. ⚠️ Google Jeep Death Wobble if you’re unfamiliar ⚠️ Be Well and Stay Safe. Old Post: Larchmont Chrysler, Jeep will take care of you like you are family. I purchased my vehicle here in 2019. Now they can’t get rid of me. Lol! I continue to have my car serviced here, because they know how to treat the customer right! Not to mention they have great deals, a clean establishment and customer satisfaction is their number one goal. So thankful for them! Special shoutout to their customer service reps, they are the real MVPs!

Before finding Larchmont Jeep we had trouble trusting other dealerships. The difference here is night and day. Mike and Eleanor were excellent to work with, trustworthy, knowledgeable and genuinely helpful. The selection was excellent and the entire team took the time to make sure we found exactly what we needed. They truly care about their customers. Highly recommend, will definitely be back for my future purchases.

With the exeption of Christopher (Fiat garage), this is an incompetent dealership. Don't buy or repair your car here. I went for a simple recall for my FIAT 500 and it took them nine days to tell me it is ready for pick up. My wife and I work so we always leave our cars late at night the previous night of service. There was no way to hide the car keys. Would you like to pick up your car? You better be there before 5 PM as they close and you are out of luck. I was very fortunate and after asking who is the owner (Elenor Gulla) I was allowed to pick up before 7 PM from the sales team. If you have the misfortune to wait - as I did - for 12 minutes on the phone while Cynthia (assistant) picked up, you will be hit with a car salesman tape screaming at you about every model and how they will treat you like family (we are all so glad we are not family) with "exceptional service" which is simply not true. Can I pay by credit card? I had the temerity of asking. Oh no! "We have to send you a crappy form by e-mail for you - client - to return to us also by e-mail". Sheer incompetence and a complete waste of time. Don't go to Larchmont Chrysler. You have better ways to spend your money.