Lawrence Auto House
Lawrence Township, NJ
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Google Reviews
# Summary Experiences at this dealership vary dramatically, with some customers praising the owner's honesty, professionalism, and genuine care while reporting smooth transactions and reliable vehicles, while others report serious quality issues with purchased cars, poor post-sale communication, and lack of assistance with repairs—resulting in significant financial losses and legal action. The contrasting reviews suggest highly inconsistent service quality and vehicle condition depending on the transaction.
Worst Dealership Experience of My Life – Financial & Emotional Stress I purchased a red Doge Durango 2015 from this dealership one month ago for $8,000. After driving only 200 miles, the car developed serious engine problems, including a lifter tick and additional internal engine issues confirmed by my mechanic. After over 30 phone calls, I finally got in contact with the dealer. They took the car back and have now had it for almost THREE WEEKS with no updates, no timeline, and almost zero communication. Calls and texts are ignored, and when they do answer, it’s always another excuse. Because of their failure to act, I have been forced to rent a car at my own expense: • $450 in rental fees (plus deposit) • Paid for 3 weeks already • No reimbursement offered On top of that, this dealership is 80 miles away from me. Every trip costs me around $70 in gas and tolls, money I would NOT be spending if they had sold a reliable vehicle or handled this responsibly. This experience has caused: • Financial loss • Missed time from work • Stress and inconvenience • Complete loss of trust At this point, I no longer want the vehicle. I am pursuing a FULL REFUND under New Jersey Lemon Law, as the dealer has failed to repair the car within a reasonable timeframe. ⚠️ WARNING TO FUTURE BUYERS: If something goes wrong after purchase, expect to be ignored, delayed, and stuck paying out of pocket. Save yourself the headache, stress, and money — do NOT buy from this dealership. I added pictures so they won’t say I’m not a customer!!!!!!
DO NOT COME HERE UNLESS YOU WANT TO BE IN FINANCIAL DEBT!!!! They will sell you a car that seems fine , but is just covered up by bandages, than true colors will show and they won't do ANYTHING about it. Worst mistake of my life!!! Lost my job and everything because of this situation. Now my credit is cooked. Mind you car hasn't worked since month 1 of having it, Still nothing a year later....
I had an amazing experience with Lawrence Auto House. The owner, Hesham, is one of the most honest, genuine, and trustworthy people you’ll ever meet. From the moment I connected with him, he made me feel completely comfortable and taken care of. What really sets him apart is how much he genuinely cares about helping people. He goes above and beyond to make sure you’re getting a fair deal and that all your needs are handled, even if it’s something outside the usual scope. That kind of integrity is rare to find these days. On top of that, the atmosphere is welcoming and personal — you’re not treated like just another customer. Hesham takes the time to talk with you, understand what you’re looking for, and make sure you leave satisfied. If you’re looking for quality used cars at reasonable prices and want to work with someone who truly values honesty and customer care, I highly recommend Lawrence Auto House. You won’t regret it.
I bought 2022 Honda accord, very friendly and professional customer service, every thing went perfect and great the car runs and drives perfect. Highly recommended. A+++++
My husband purchased a van for our family. Sam was always understating and attentive, not like other car sales people looking for a sale. Van drives really well and it’s been over a month.
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