Lee Motor Company

The best customer service experience I have ever had. The service department was amazing. Even though I didn't buy my truck from them, they cared about my problem with it, moved fast to fix it, and they were very friendly.

Wowza, let me tell you about my adventure in search of the mighty Denali Ultiamte! After a month-long pursuit, I finally found my holy grail at Lee Motor Company! But wait, there's a catch - they were three hours away from me. I called Phillip Allen at 8:37 AM, and he immediately became my superhero salesman, swooping in to save the day. Four minutes later, at 8:41 AM, we had a deal! Talk about lightning-fast service! But then the real question remained - how on earth was I going to get my hands on this beauty? Cue my knight in shining armor, Phillip, who offered to deliver the truck right to my doorstep, without even having to ask, and without any extra cost. The cherry on top? The delivery guys were super cool and had all the paperwork ready to go. In the end, it was hands down the easiest and most enjoyable car-buying experience I've ever had. Thank you, Phillip, and thank you, Lee Motor Company, for making my dreams come true and delivering them straight to my door!

This dealership sales team is top notch. The salesman Phillip Allen was the absolute best sales person I have ever dealt with. I called first thing in the morning to inquire about a vehicle I saw online and he got right to work. He communicated with every little thing going on. We came to a deal a short time later. I told Phil I could pick it up on Friday and he said I got something better how about we deliver the car to you this evening. Exactly 12 hours after I first called my new vehicle was sitting in my driveway. The delivery driver was friendly and had all the paper work ready. We signed everything and handed over the keys for the trade in and it was gone. This was a super simple car buying experience after having a horrible experience at another dealership the day before. If I am in the market for another vehicle I will be contacting this dealership again. Thank y'all again for going above and beyond on everything.

I dropped my vehicle off on Wednesday, with the service center, before they closed and asked for a balance w/ tire rotation and to advise on a noise I was hearing. I walked home. I hadn't heard from them on Thursday. They called me and said my vehicle was ready mid-morning on Friday. I told her I was working and would walk over after I got off. They never offered to pick me up or drop me off. I walked over to get my vehicle and once there it was clear that the full service I was used to getting in the city is completely non-existent here. I received nothing on paper or by email with any type of inspection. I'm not sure if they have an actual mechanic, but if you can't clear the tire pressure warning light on a Lexus when I took the car in for a tire balance and rotation then I wouldn't trust you to do any substantial work. I wanted to trust your shop. I wanted to find someone reliable that does good work. I took a picture of my mileage when I dropped it off and I took a picture before I left your parking lot. I expected and asked for a test drive, but that's not what happened. I walked back and forth in the summer heat while ya'll put exactly 18 miles on it. Furthermore, I'm nearly certain you didn't even do the rotation and balance that I paid for and not because I marked a tire to make certain they got rotated. But because they have wheel locks and no one ever called me to ask where the key was. When it comes time to buy a new vehicle, because of this incident, it definitely wouldn't be here.

This place is a Sham!! If you knew what i know you wouldn't even think about trying to do business with this dealership, they are crooked, if it would allow me to give a zero star i would. Want to just say what this lame dealership did. I put a deposit down on a used but fairly new vehicle, which was almost five grand and decided i did not want the vehicle because the salesperson Paula kept hee-hawing around regarding information about the vehicle and failed to mention that the car for it to be fairly new, it already had two owners. what really made me squash the deal was she said they would deliver for free, then called and said it would be a fee i backed out of the deal. She called same day and said they would issue refund, waited over a week with several phone calls made to them of trying to reach someone there and spoke to a guy name Shane which is what he said his name is not sure if he was even telling the truth about that, but he said he is issuing money back and will call after he has done refund and after a couple days no call kept trying and trying to reach him back to back 'nothing' called credit card issuer and did a charge back and they had the audacity to tell the credit card company that once you put a deposit on a vehicle it is non refundable. short of this is the credit card company issued money back because they couldn't back that fabricated story up with any proof. glad i didn't give a cash deposit they would've swiped that money, so again proceed with caution dealing with this dealership.