Lester Glenn Chevrolet Of Old Bridge

Everyone was very nice and Ryan was so great. He made me feel very comfortable and was so helpful with everything, from test drive to calling insurance company and helping correct problem with updating my insurance. I love my new Trail Blazer and had a great car buying experience with Lester Glenn Chevrolet of Old Bridge.

I just my bought my brand new car from Andres at Lester Glen in Old Bridge. I couldn't be happier with the experience! From the moment I walked in, Andres was transparent, incredible Knowledgeable. And completely zero pressure! Highly recommend them if you are in the market for a new car..

Safe to say that I will not be coming back to this location. I waited for almost 4 hours for a replacement key/fob. I understand that their computer system went down while they were servicing my vehicle. I would have been fine if that was more clearly communicated with me. There were periods of time where I would not hear from anyone for upwards of an hour meanwhile employees were having conversations about their plans for the weekend and other various non-work-related topics. The lack of clarity that I was given about the situation is what really upset me. I could have made arrangements to leave the dealership and come back when the job was finished. Also, they preformed a (complimentary, which is a plus) multi-point inspection on the vehicle despite me asking for them not to for the sake of time considering I just had work done by my mechanic. Furthermore, the price to have the key replaced was egregious. Should have went to an autolocksmith.

I had an excellent experience at this dealership thanks to Ryan! From the moment we walked in, he was friendly, knowledgeable, and never pushy. He took the time to answer all my questions, helped me find the perfect car for our needs, and made the whole process smooth and stress-free. Ryan’s professionalism and honesty really stood out, and I truly felt like he cared about making sure I was happy with my purchase. We have purchased 3 vehicles to date from Ryan…can’t thank him enough!!

Update: To start, I was the one who brought the car in and I have not been contacted since I was there. So no there has not been an attempt to reach the person who brought the car in. You don't even have the right information on file and when I asked to change it got no help. You have my name on a car I have NEVER owned instead. Your records are wrong, you're "attempts" are wrong and I have been scammed by you. You can try to save face on here all you want but without giving me my money back for doing services that I did NOT authorize and trying to tell me that you're gonna put DIRTY oil back in the car or actually fixing the problem I brought it in for there is nothing you can say or do to fix this. You are not going to scam me anymore. I have also talked to prior employees of this place that have told me they left because of the new owners bad practices. You should have my information on file already and reach out directly to me and if not that's on you for not updating your files correctly. ------------------------------ I used to love this place ten years ago when I got my first and then second car with them. Went in this week for a check on an alert I’ve been getting and was literally scammed out of $300 for them to do an unauthorized oil change on the car. The work I need done is under warranty and they wouldn’t even look at it because they decided to drain out the oil in the car first and call me to say it was “low and needs a oil change” and when I asked what I was supposed to do now that the oil was already out if I refused the oil change? They said they would put the old oil back in???? My husband does our oil changes on the car himself. There was no reason for them to touch that without permission and then try and trap me into a $100 oil change. I refused the oil change sent my husband to pick up the car and wasted my day time energy and money. Only for my husband to stop and get the supplies for him to do his own oil change thinking they put the old oil back in and it needed to get out—/ nope they put a full fresh tank of oil in the car! My guess?? They did the oil change without permission and tried to force me into paying for it. Never EVER coming back here again.