Lexus of Cerritos

Great Experience Buying Our Lexus TX350 We had a really great experience buying our Lexus TX350 and couldn’t be happier with how everything went. Chris helped us get started by setting up our appointment and checking in with us along the way. He was super responsive and made sure everything was lined up before we even arrived, which we really appreciated. Brandon, who helped us with the actual purchase, was awesome. He was knowledgeable, easy to talk to, and never made us feel pressured. He took his time answering all our questions and made the whole process smooth and stress-free. We felt confident and comfortable the entire time. Jennifer in Finance was also great. She walked us through everything clearly, explained our options without overcomplicating things, and made the paperwork quick and painless. Shout-out to the Sales Manager Ivann as well for keeping things running smoothly and making sure we had a positive experience overall. This was honestly one of the easiest and most pleasant car-buying experiences we’ve had. We absolutely love our Lexus TX350 and would definitely recommend this dealership—and this team—to anyone looking for a new car!

We recently had our car serviced at Lexus of Cerritos, and Sherón Mathew provided exceptional customer service from start to finish. He was knowledgeable, personable, and most importantly, trustworthy. We really appreciated his candidness and genuine desire to make sure we were completely satisfied with the service we received. Customer service on this level is hard to come by these days, and it truly made the experience stand out. We’ll absolutely continue working with Sherón moving forward. Highly recommend asking for him if you visit Lexus of Cerritos.

We recently purchased our Lexus TX 300 from Norm Reeves Lexus in Cerritos, and we couldn’t be happier with the experience! From the moment we arrived, even without an appointment, Majid Azizi greeted us warmly and made us feel welcome right away. He encouraged us to explore the showroom and lot at our own pace, which was a refreshing start compared to other dealerships. Majid was incredibly patient, kind, and knowledgeable throughout the process. He took the time to understand our goals and preferences, carefully walking us through the pros and cons of each model we considered. There was absolutely no pressure — just honest, informative guidance that helped us make a confident decision. When it came to finalizing the transaction, everything went smoothly and efficiently. The manager , Brian and finance team were professional, transparent, and never pushy. We appreciated how reasonable and thorough they were, which made the entire process quick and stress-free. What really stood out was the follow-up after our purchase. The team reached out to ensure everything was going well with our new TX 300 and that we were fully satisfied. Their attention to detail and exceptional customer service prove that they truly care about their clients even after the sale. We highly recommend Norm Reeves Lexus in Cerritos to anyone shopping for a Lexus. Their professionalism, friendly approach, and commitment to customer satisfaction set a new standard for what a car-buying experience should be!

Everything from start to finish was exceptional. Nick the manager and Ricky in sales took good care of me, and helped me buy a wonderful new car. I’m so happy with my purchase and would definitely buy from Lexus of Cerritos again in the future.

⭐ ⭐ ⭐ ⭐ ⭐ | A Gold Standard Experience with Roy at Lexus of Cerritos! I recently had the pleasure of purchasing a new 2026 Lexus IS from Lexus of Cerritos, and I can say without hesitation that this was the best car-buying experience I’ve ever had. If you are looking for a dealership that combines a massive selection with truly personalized, high-end service, this is the place. Why I chose Lexus of Cerritos: From the moment I walked in, the atmosphere was different. Unlike other dealerships that feel chaotic or high-pressure, the environment here is sophisticated and welcoming. They have an incredible inventory—I was specifically looking for the new 2026 IS, and they had a fantastic variety of colors and trim levels available on the lot, making it easy to find exactly what I wanted. The "Roy" Experience: The real standout of my visit was my representative, Roy. I cannot praise him enough. From the start, Roy was incredibly professional, patient, and deeply knowledgeable about the Lexus brand. He took the time to walk me through every new feature of the 2026 model, ensuring I was comfortable with the technology and performance before we even talked numbers. Roy and his team are a well-oiled machine. They worked together to make the entire process—from the test drive to the final paperwork—seamless and efficient. There were no "hidden games" or typical dealership stress; Roy was transparent and honest, making me feel like a valued guest rather than just another transaction. The Bottom Line: If you’re in the market for a Lexus, save yourself the time and go straight to Lexus of Cerritos. The facility is top-notch, the selection is unbeatable, and the service is world-class. Specifically, ask for Roy—he and his team will make sure you walk away as happy as I am with your new vehicle. Thank you, Roy, for making this such an amazing milestone! I’m absolutely loving the new IS!