Lexus of Chattanooga

First and foremost I called less than 24 hrs before my appointment Miriam got me in asap because I am traveling. It got better from there, Alexis was great and not just the immediate staff I was dealing with, Everyone in the whole facility was extra nice. They allowed my dog to come and also treated her amazing. My cars issue was nothing and they did not charge me for itI have owned businesses and I wish I could keep a team like Lexus of Chattanooga. Awesome experience as soon as I walked in. Thanks ladies and guys!

I had an amazing experience purchasing my new 2026 Lexus IS 350 F Sport! Tommy Chills made the entire process smooth, stress-free, and actually enjoyable. From start to finish, he was professional, knowledgeable, and truly took great care of me. He answered all my questions, never made me feel pressured, and made sure I was completely comfortable with my decision. I absolutely love my new car, and I couldn’t have asked for a better buying experience. If you’re looking for someone who genuinely looks out for you and goes above and beyond, I highly recommend asking for Tommy. 5 stars all the way!

My salesman Kris Stedman did an amazing job with communicating during the entire process. He was always quick to answer a call or respond to a text. He made the whole process very easy and pleasant. I love my new GX550 and highly recommend Lexus of Chattanooga to anyone in the market for a new vehicle!

My wife and I recently purchased a car from Lexus of Chattanooga, and we have to say that it was absolutely the simplest most pleasant car buying experience we’ve ever had. Everyone from the minute we stepped onto the lot were so hospitable, knowledgeable of the product, helpful in every-way that we could imagine before and after the sale. We will without a doubt be returning customers. Thanks to Robbie Bales, Madison Messer, Marc Bales, Nathan Howard finance Manager, and Ed Emersion general sales manager, We appreciate dealing with caring people such as you all.

I have never been treated worse at a retail establishment than when I attempted to test drive cars and buy one at Lexus of Chattanooga in November 2025. I wanted to drive a TX, GX, and was planning to buy a new Lexus ES 350 ultra luxury model. Test driving the SUVs was for when I want to buy one in 2 or 3 years. The sales person told me he was not "going to open up the lot of cars" for me to test drive. I was also told that I was "all over the place". So despite taking a day off of work and having an official appointment, I left without test driving or buying any cars. Being in Chattanooga we are 2 hours from about 7 different Lexus dealerships. This week I bought a new, 2025 Lexus ES 350 from an Atlanta dealership, and had a great experience. Sales person was respectful, gave me very good pricing, and asked if I wanted to drive any cars for future reference. Do yourself a favor and take advantage of our location to so many Lexus dealerships.