Lexus of Southampton
Southampton, NY
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# Summary The dealership earns consistent praise for its knowledgeable and personable sales staff, particularly named representatives who prioritize customer needs over aggressive upselling, along with transparent pricing and minimal fees. Patrons also highlight the facility's cleanliness, professional service quality, and efficient processes that create an overall welcoming and stress-free purchasing experience.
Frank is honestly, a wonderful person to work with. I can see why he has been there for 20+ years. I have had some rough deals in the past at other dealerships, and Frank made this process so incredibly easy. I am beyond happy with our purchase and already referred Frank to our friends before we even left the dealership! Thank you Frank for all you did to make my Jeep dream come true again! The crew at Lexus of Southampton was great as well!
Although I didn't end up buying the vehicle I reserved at Lexus of Southhampton (logistic issues), I had the pleasure of working with Matt DiDomenico. He was extremely pleasant to work with, knowledgeable, and responsive to messages. There were no BS add-ons or mark-ups, with a very low dealership fee (around $180 if I recall). Very straightforward to work with. I've recommended him and his dealership to others online and in forums. TY!
Big shout-out to Lexus for always coming in clutch. My car is spotless every time—consistently professional service and a level of care that makes a real difference. Appreciate the attention to detail.
Dealership is awesome. Clean and fast, wound up spending just over 3 hours in total here and got my new car. They cleaned it up very well, car drives great. Frank Knoll, our sales rep, was very kind and extremely helpful. S/O to Kyle the technology specialist who took us out for a test drive and Denise the Finance rep for finding the best deal!
⸻ ⭐⭐⭐⭐⭐ I had an absolutely outstanding experience at Lexus of Southampton! From start to finish, the team went above and beyond to make the process seamless and enjoyable. The dealership itself is immaculate, welcoming, and professional, making it a true pleasure to visit. A special shout-out to Matt, who took exceptional care of us. His knowledge, patience, and attention to detail made all the difference. He listened to our needs, guided us thoughtfully through every option, and made the entire experience smooth and stress-free. It’s rare to find someone so genuinely dedicated to providing top-notch service. If you’re looking for a dealership where you feel valued and supported, I wholeheartedly recommend Lexus of Southampton—and especially ask for Matt! Truly five-star service all around. Ken B
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