Lexus of Windsor

I recently purchased a 2026 Lexus RX 350h on April 13, 2026, and I had an excellent experience at Lexus of Windsor. My Sales Advisor, Doyle Braznell, was professional, attentive, knowledgeable, and genuinely caring throughout the entire process. He took the time to understand exactly what I was looking for and made sure I purchased the vehicle I wanted within the price range I had in mind. His knowledge of the Lexus product line was obvious, but what stood out even more was his down-to-earth manner and no-pressure sales approach. That is exactly what I expect from a Lexus Sales Advisor. I also want to recognize Sales Manager Afran Ahmed and Finance Manager Imad Sabra for their part in making the process fast and efficient. The entire transaction was handled so smoothly that I was in and out of the dealership in less than two hours. This is now my second Lexus, and based on the treatment I consistently receive from Lexus of Windsor, I am confident there will be a third in a few years. Well done, Doyle, and thank you to the whole team at Lexus of Windsor.

You can’t go wrong working with Doyle Braznell when purchasing a vehicle, trust me when he says at Lexus you’re family HE means it. Doyle has been a blessing to deal, he’s Amazing at his job and is an even better person. We faced a few obstacles getting me into the vehicle but Doyle made it happen And when all was said and done he made an awesome video of my car and posted it to his instagram @Doylesellscars where you will see hundreds of Doyle’s very happy clients. Over a year later after purchasing the car he still checks up to make sure everything is good not just the car but me as a person. Pays attention to the smallest details and makes sure I are taken care of. When I purchased my car from Doyle he noticed little things that weren’t absolutely perfect and 10 months later when I finally had time to get things done he made sure they did it right. Everytime I come in he’s happy to see me, he doesn’t forget you as a customer. I would refer anyone to Doyle looking for a vehicle in a heartbeat. 10/10 Doyle has gone above and beyond for me. Update Feb 2026: once again Doyle has been a blessing, without going into details he made things happen when needing something replaced. 10/10 communication getting me answers before service had a chance to respond. Updates on the process and having my vehicle washed and clean for pick up taking care of me making sure everything under warranty was completely covered. Once again if you’re looking at purchasing from Lexus Doyle is your guy. Thanks for all your help and everything you’ve done for me Doyle, it’s been a pleasure working with you.

We had an amazing experience working with Amna at Lexus of Windsor. From the moment we walked in, we felt genuinely welcomed. Amna was friendly, professional, and truthful throughout the entire process, and she really listened to what we needed—not just for us, but for our family as well. She took the time to understand exactly what we were looking for and helped guide us to the right vehicle. She walked us through everything, took us on a test drive, and made sure we were comfortable with all the features. We never felt pressured—she completely understood when we needed a few days to review the numbers and make sure it was the right decision. When I reached back out, she responded quickly and remained professional and helpful throughout. When we came back to purchase, Amna and her manager Afran worked hard to get us the best deal possible during the Lexus sale, which we really appreciated. Pickup day was seamless—everything was prepared ahead of time, making the process quick and easy. Even after we brought the car home, Amna followed up a few days later to make sure everything was going well and that we were loving the vehicle. She was always available to answer questions, and if she didn’t have an answer right away, she made sure to find it quickly. Highly recommend asking for Amna if you’re visiting Lexus of Windsor!

Doyle Braznell is your guy if you're looking to buy a car! He takes the time to ensure you are happy with the purchase, tells you about the fine print and is honest with a great personality. Everybody wants a honest salesman. I faced a serious last-minute issue while getting the deal done but Doyle was able to accommodate. Doyle is great to communicate with and I'll be recommending Doyle to friends and family.

I had an excellent experience at Lexus of Windsor thanks to Benjamin, the assistant maintenance manager. He was professional, knowledgeable, and genuinely cared about providing great customer service. He kept me informed throughout the process, answered all my questions clearly, and made the whole experience smooth and stress-free. It’s rare to find this level of honesty and attention to detail nowadays. Highly recommend Benjamin and the entire service team at Lexus of Windsor!. Highly recommended with five ⭐⭐⭐⭐⭐!!!