Lia Honda Williamsville
Buffalo, NY
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# Summary Staff members consistently deliver a pressure-free, attentive sales experience, with salespeople taking time to understand customer needs and finance managers ensuring transparency throughout the purchase process. Customers praise the dealership's friendly and professional approach, quick service turnaround, and overall seamless buying experience that leaves them satisfied with both their vehicles and the team that helped them.
I honestly wasn’t even going to buy a car when I stopped into Lia Honda but Antoine & Renee were so great. Antoine is a no pressure salesman and knew exactly what I wanted and helped me get an awesome car that I am thrilled to drive! Thank you so much for the quick service and getting me driving my brand new civic in 2 days!!! You are the best!!
I recently purchased Honda CRV Sport Touring, and I couldn’t be happier with the entire purchase. The SUV itself fantastic, smooth hybrid performance, and packed with smart features that make every drive enjoyable. A special thank to King Gao, who made the whole process incredibly easy. He helped me to secure a great deal on my new CRV and better trad-in price my old vehicle.
Excellent service from start to finish! Caleb helped me get into exactly what I wanted. He never pressured me and really took the time to listen to my needs. He was knowledgeable and answered every question I had along the way, which made the whole process comfortable and stress-free. Nick was awesome as well, he worked quickly to get my car approved, and before I knew it, I was out the door in my new vehicle. I truly appreciate how smooth and easy they made everything. Highly recommend this team if you're looking for a great car-buying experience!
Nick and Simon were great to work with. I was somewhat overwhelmed looking at vehicles, since it had been a while since I needed a new car. Simon, my salesman, was super friendly and knowledgeable. He was patient and took time to explain things to me and wasn't pushy, which made the experience even more enjoyable. Nick, the finance manager, spent a lot of time with me. He made sure that I understood the financial aspect of my purchase. He explained all options for me and was able to seal the deal quick and easy. These two young men are great examples of how class-act customer service is supposed to be. I would highly recommend them to family and friends. Thank you so much Nick and Simon. You are the BEST! I totally love my new car!!!!!
This is a dealership that will give you a great experience from to back. From the moment you walk in you’ll be greeted by the friendly and professional sales staff. Who will go above and beyond to find you the perfect vehicle and work with you to ensure it’s in your budget. Afterwards you can rest assured with their A1 service department that after sale needs will be met. Truly feels like a family like culture. This is where my family & friends will be buying and servicing our vehicles for the foreseeable future.
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