Lithia Chevrolet GMC of Helena

Edit- I was having difficulty communicating with my salesperson after finding a missing engine cover on my new truck.. At first she responded after I tried contacting a few times.. Every question took days to get a response, then nothing. I received a call/message from Tyler who also helped during the sale. He informed me Jen had left the company and offered to help if needed. Not sure about the missing engine cover, and If Jens response was correct, GM just didn’t install. I made sure to complain to GM about this issue and the fact a brand new Truck needs a new intermediate steering shaft after 100 miles of owning it. I spend a lot of time in the mountains, where pack rats like to crawl around the engines looking for wires to chew. This truck without the cover is a nice warm spot to rest, with lots of snacks available for MR rat. I’ll eat the $80 and buy my own engine cover. A pack rat would cost me a lot more than $80 having access to the top of this engine. Still like the truck overall, but waiting on this intermediate steering shaft because it’s a very common problem and the parts on back order is a little upsetting.. That said, thats on GM engineers and Quality Control. - I had been thinking about buying a new midsize pickup, and using the GMC website “view local inventory” link, was looking at the available models available in my local area. Lithia in Helena had a few models I was interested in, one in particular was exactly what I was looking for. So on a Sunday my wife and I drove the 90miles to take a look, drive, and see what type of deal we could make. I emailed the dealer on Saturday and they responded within the hour. We made an appointment for the next day. Very quick, and easy. We arrived a little early, and was introduced to Jen, who helped us from there. We test drove the rig I was most interested in, looked/compared a few, and I was driving my new truck home about 2- 2 1/2 hours after arriving. No complaints! Everyone was friendly, polite, and professional. One aspect I usually dread is the finance manager, who USUALLY really pushes for those extras.. Past experiences at different dealers (Lithia dodge in Great falls) have been terrible. They push so hard to the point they’re being rude, and frankly, really upset me in the past. “No, means no” They just didn’t like that answer.. This was NOT my experience at this Lithia/GMC dealership. Tyler and Jen discussed the options, the benefits of each, and accepted my answers without pushback. Exactly how it should be done! I was happy with the overall deal, and was impressed by the professionalism of both Jen and Tyler. It was a great experience, and I wouldn’t hesitate to buy again or recommend to others.

I just purchased a brand new Chevy Trax and Tyler was the man to get it done!! The best service I've ever received when buying a new vehicle! Tyler really went above and beyond to make everything work out for my family with the most kindness and respect! He was extremely understanding, helpful and compassionate with his service!! If you are looking for a down to earth and easy going buying experience this is it! Well worth the trip from Great Falls!! I highly recommend shopping here as this is my go to for here on out! 10 out 5 star if I could rate it that way! Thank you once again!!!!!!

Usually, when you go to a dealership you expect to spend hours on end there Before driving off with your vehicle. Granted I was there for five hours, but it really did not seem like it was. Jennifer made my experience there so much better. When it comes time for my lease to be up, I will definitely go back to Lithia and will definitely work with Jennifer again.

I can’t say enough good things about Lithia Chevrolet GMC of Helena! From the moment I walked in, everyone was friendly, professional, and genuinely eager to help. Bret E. was absolutely amazing to work with. I’ll admit, I came in asking for the world, I had a long list of features, preferences, and budget goals, and somehow, Bret and the team delivered on every single one. He took the time to show me all my options, walked me through every detail, and never once made me feel pressured or rushed. His knowledge and patience made the entire experience stress-free and enjoyable. In the end, they got me into an incredible truck that checked every box and came with a fantastic deal. If you’re looking for a dealership that truly listens, goes above and beyond, and makes you feel like more than just another customer, this is the place to go. Huge thanks to Bret and the team, I’ll be recommending Lithia Chevrolet GMC of Helena to everyone I know!

I would very highly recommend buying a vehicle from them. I worked with Daniel and he made my experience truly wonderful. The rest of the staff while I was there was nothing but smiles and full of welcomes and so polite and helpful as well! I dont live in Helena and when I called, he helped me by showing me selections by text and helping me pick which one I wanted so easily that when it was time to come do paperwork it was easy as ever. They worked on getting me the payments I wanted and got me such a great interest rate on tope of it! The truck I loved did not have running boards on them so they went above and beyond to order them for me and put them on AND deliver my truck to me when its ready. If I could give higher stars I absolutely would! I have already recommended this dealerships to 3 people who are thinking about getting new vehicles. I will definitely be back when its time but for now I will continue to recommend them to everyone I know! They have so much selection and a great friendly crew!