Lithia Ford of Klamath Falls
Klamath Falls, OR
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# Summary The dealership consistently earns praise for its honest, pressure-free sales approach, knowledgeable and friendly staff, and smooth purchasing process from start to finish. Customers particularly appreciate fair trade-in valuations, responsive communication, and genuine customer service that prioritizes their needs over aggressive upselling tactics.
I had an excellent experience purchasing my vehicle from this dealership. The entire process was smooth, stress-free, and much easier than I expected. Kip was friendly, professional, and took the time to answer all of my questions without any pressure. They worked hard to get me a deal I felt comfortable with and made sure I understood every step of the process. I really appreciated the honesty, communication, and customer service from start to finish. I absolutely love my new vehicle and would highly recommend this dealership to anyone looking for a positive car-buying experience!
Provided a good fair trade-in value on our trade-in vehicle and, after I told the sales rep that I was not interested in any extras such as an extended warranty or gap etc, I experienced zero high-pressure sales once we were in the finance department. I was probably in the finance office 10 minutes or less. Smooth, friendly service all around. Would highly recommend.
They had what I was looking for and was very pleased with the sale. The salesman was very knowledgeable and pleasant to work with, I would recommend anyone to this dealership.
We were looking for a used F350 diesel dually to use to pull our 32' 5th wheel. We found one we liked online at Lithia Ford of Klamath Falls (about 1.5 hours from us). We contacted them for additional photos and Christy sent about 12 via email so we could decide if it was worth a drive to look at the truck. We made the drive and met with Justin (Christy wasn't available) who answered our questions and took us for a test drive. We liked the truck and negotiated a price that worked for us both. Justin offered to have their service dept. detail the truck since it needed a good cleaning inside and out (they recently purchased the truck and hadn't cleaned it up yet). When we picked up the truck a few days later we were very happy with how it looked. It cleaned up so nice! Justin and Christy both were great to work with. There was no sales pressure and they were so easy to work with. I would highly recommend this dealership if you're looking for a vehicle. Just good, old fashioned service and great people. Thank you Lithia Ford of Klamath Falls!
Christy and Justin were so incredibly helpful and kind and knowledgeable. I highly recommend this dealership to anyone looking for a car or truck. They really care about their customers and were easy to communicate with.
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