Livermore Toyota

Assad Mahiddin at Livermore Toyota: An Above-and-Beyond Buying Experience Vehicle Purchased: 2026 Toyota Camry LE (Silver) After losing my car, I spent two weeks shopping for a 2026 Toyota Camry LE. I was initially focused on finding a Silver model and was in contact with several dealerships, including Stockton Toyota and Livermore Toyota. On the day I was ready to buy, I had received over 50 calls and texts from various dealers, but Assad Mahiddin from Livermore Toyota stood out by offering a highly competitive price and personalized service. The Experience: From Confusion to Completion Early that morning, Assad offered to pick me up personally. When his schedule changed, he suggested I take an Uber instead and promised the dealership would cover the cost. Due to a misunderstanding with another staff member (Person M) who mistakenly directed me to a different location, I accidentally arrived at Stockton Toyota. While I was at the Stockton location, they offered me a good deal on a Camry LE in "Underground" (dark gray). However, Assad continued to reach out, promising he could beat their offer if I came to Livermore. Despite the 50-mile distance, Assad called and paid for an Uber to bring me from Stockton to Livermore Toyota. He was true to his word—he honored the price match and ensured the transition was seamless. Detailed Ratings (Scale of 1–10) Salesperson: Assad Mahiddin (Rating: 10+) • Product Knowledge: Assad’s expertise is unmatched. Since he owns a Camry himself, he knew every feature and technical detail inside and out. • Communication & Pressure: He listened carefully to my needs and never used high-pressure tactics. While he was upfront about options like extended warranties, he respected my decision to decline and did not bring it up again. • Honesty & Integrity: Assad kept every promise. He beat the competing price and covered my transportation costs as discussed via text. Every detail in the final contract perfectly matched our prior negotiations. Dealership Environment (Rating: 10+) • Transparency: All fees, dealer markups, and final out-the-door prices were clearly communicated with no hidden surprises. • Professionalism: The showroom, lot, and service center were clean and well-organized, creating a professional atmosphere. Negotiation & Finance (Rating: 10+) • F&I Experience: The finance managers respected my budget. They were highly professional and did not use high-pressure tactics to sell unwanted add-ons or services. Final Verdict: Buying a car can be stressful, but working with the right salesperson makes all the difference. If you want a straightforward, honest, and accommodating experience, I highly recommend visiting Assad Mahiddin at Livermore Toyota. Ensure to look for Assad Mahiddin see Photo attached.

I recently purchased a 2025 RAV4 Hybrid XLE, and I had a great buying experience with Harun Assar! He was professional, fast, and very straightforward — no pressure and no wasted time. Everything was handled smoothly, and he made the whole process easy. Highly recommend Harun if you're buying a Toyota!

Livermore Toyota contacted me about selling my vehicle to them. I provided all requested information and documentation throughout the process. After multiple conversations, title verification, mileage verification, and price discussions, the dealership agreed to purchase the vehicle for $3,000. The dealership explained the paperwork process in detail and scheduled an appointment to finalize the transaction. Based on that commitment, I rearranged my schedule and prepared all necessary documents. Approximately one hour before the scheduled appointment, I was informed that management had decided not to proceed with the purchase after further review. I understand that a dealership has the right to decline a vehicle. My frustration is that this decision came only after extensive communication, document collection, price discussions, and scheduling a final appointment. If the vehicle did not meet the dealership’s requirements, that determination should have been made before moving the transaction to the paperwork stage. The representative I worked with was courteous, responsive, and professional throughout the process unlike the manager. My issue is with the dealership’s internal review process and the amount of time invested before the deal was canceled at the last minute. A more thorough review earlier in the process would have saved everyone time and frustration.

I want to give a shout-out to Kacey, Jesus, and Kevin for their outstanding customer service. They were professional, courteous, and genuinely interested in helping me find the right car. Their expertise and dedication made all the difference. I highly recommend working with them!

I cannot say enough good things about my experience at this dealership. From start to finish, I felt genuinely taken care of, and that’s not something you hear often when it comes to buying a car. Kacey, my salesperson, was absolutely incredible. I gave him a lot of pushback (probably more than most customers 😅), and not once did he make me feel rushed, pressured, or dismissed. Instead, he stayed patient, understanding, and truly went to bat for me every step of the way. He made sure I was comfortable, informed, and confident in my decision—and that kind of service is rare. Kevin was just as amazing. He worked hard behind the scenes to make everything come together and really fought to get me the best possible outcome. You can tell he genuinely cares about helping people, not just pushing numbers. What stood out most is that I never felt like “just another sale.” They treated me with respect, kindness, and transparency the entire time. Buying a car can be stressful, but they made the whole experience smooth, positive, and even enjoyable. If you’re looking for a dealership that actually cares about their customers, this is the place. And if you can, ask for Kacey—you will be in the best hands. Thank you both again—I truly appreciate everything you did for me!