Lockhart Cadillac

Coming from excellent customer service at Audi Indianapolis, to this. The two dont compare. From the day I bought my car to now two years later. Throwing stuff in financing that wasn't talked about like their scam of a ceramic coating. To the third flashing light (which was never installed). The Sales person said Finance would talk about it, and the Finance person said sales was supposed to talk to me about it. Neither did and it was just added on somehow. Service. Does an okay job. Only for basic oil changes. Everything else is over priced when you call other Chevy dealerships. Every recommendation I was able to get for hundreds cheaper down the road. I got a professional Ceramic Coating done at Mint Detail when I worked there and spent countless hours perfecting my car myself. I ALWAYS make sure that I tell my service advisor not to wash the car. My last trip there, I saw the service advisor stamp “Do not wash” on my ticket like always. Came to pickup my car and it was ran through their auto wash. Putting scratches and swirls in my paint. Originally they were willing to work with me to resolve this issue. They offered to exchange services instead of just paying To get my car redone professionally. I was OK with that compromise. And figured I would do that on my next service appointment. I attempt to reach out The services that were promised to me because my oil change is due and nobody there seems to remember the issue and I get ignored. Can’t get on the phone with anybody and just got straight up told they were not going to do anything to help fix these issues. I’ll get a reply to contact Jason Fox on this bad review but you guys have my contact. I’ll expect you to reach out to me. I’ll consider changing it. Or removing it if I'm taken care of the way I expect.

Five stars for Nick Cox at Lockhart Cadillac in Fishers, and I mean that without hesitation. We walked in as a family with our guard up. Big purchase, lots of questions, everyone with their own opinions and concerns. Nick made the whole experience different from the very first conversation. Here is what set him apart: He was thorough, not pushy. Nick took the time to walk all of us through every detail of the vehicle and the buying process without ever making us feel pressured. He respected our pace and our process as a family. He led with transparency. Every question we had was answered honestly, and he backed it up with real supporting documentation. No vague promises. No runaround. Just clear, reliable information we could actually use to make a confident decision together. He included every one of us. This was not just a transaction for Nick. He made sure each family member felt heard, informed, and comfortable before we moved forward. That level of care and attentiveness is rare and it made a real difference for us. The result was a decision our family felt great about, and that is a direct credit to how Nick approaches his work. If you are planning your next vehicle purchase, Nick Cox is your person at Lockhart Cadillac. Highly recommended.

We recently purchased a 2021 Yukon Denali from Lockhart Cadillac in Fishers, Indiana, and had a great experience from start to finish. David was our salesman and he was very professional and knowledgeable throughout the entire negotiation process, which we truly appreciated. There was no pressure, communication was clear, and everything felt straightforward. Buying a vehicle can be stressful, but David made it smooth and comfortable. We’re very happy with our purchase and would definitely recommend Lockhart Cadillac to anyone looking for a quality vehicle and a very prompt buying experience!

Amazing car and amazing car buying experience. They are friendly, always helpful and never pushy. The days of people being afraid to go to the car dealership are over! Shout out to Cole and Scott for making this fun and finding me a beautiful Cadillac. Brought it home and the wife wants one now too😂

My husband and I purchased a 2024 Audi from Joe Leblanc last week. We love the car and we love Joe! He’s extremely helpful answering all our questions - even when we had to call him at home because we had a bit of trouble navigating the app ( we’re old!) If you need a car, used or new, he’s your guy. PS he has some really great stories too. Renaye