Lou Fusz Kia Evansville

Purchasing a vehicle can often be a daunting experience, but my recent visit to the dealership was surprisingly positive. My husband and I had been considering the 2027 Kia Telluride, and I arrived eager to test drive a specific model. Unfortunately, I initially encountered multiple salesmen who appeared disengaged, driving past in golf carts or avoiding eye contact. Determined to find the right assistance, I walked into the store and was warmly greeted by Javone, who promptly offered his help. I expressed my interest in test driving one of the new Tellurides, and Javone informed me he would need to fetch one of the salesmen on duty. To my surprise, it turned out to be the same salesman who had previously driven past me. Given my earlier experience, I requested that Javone be assigned as our salesperson, and I couldn't be happier with that decision. After an impressive test drive, my husband and I decided to purchase it on the same day. Had it not been for Javone's assistance, I would have left the dealership and sought out another location to test drive and buy a car. His kindness and dedication throughout the process was exceptional. When I returned for a follow-up appointment, Javone went above and beyond. He was checking on me and then helped me load stuff into my car. My husband and I wholeheartedly recommend Javone to anyone in search of a vehicle. His commitment to outstanding customer service makes him a valuable asset to the company. Keep up the fantastic work!

I recently left my 2012 Kia Optima at the shop for about a month, and the experience was fantastic. My service advisor, Brian, was truly outstanding—he kept me updated every week and made the entire process smooth. When a major recall on my engine arose, they not only replaced the motor but also covered the cost of a brand-new one! They also handled the transmission replacement. Overall, I give them a perfect 10/10. Every time I had a question or needed assistance, it was handled promptly and professionally. I highly recommend taking care of your recalls sooner rather than later—call Brian; you won’t be disappointed.

Had a wonderful experience purchasing a used vehicle from Lou Fusz. Jabari our salesman promised my wife who was not looking forward to buying a car a drama free experience and he delivered fully on his promise. In addition to being honest and straightforward, he was also knowledgeable and guided us through the process in an easy and professional manner. Would definitely recommend the dealership and JaBari. Fair price, excellent service and not silly drama.

Jabari McGee helped me with a super quick purchase. He was extremely informative with helping me make the right choice for me. I HIGHLY recommend kia and Jabari for your next purchase. They treated me with much more respect then other car dealerships. Plus the warranties are better on newer cars! I was also helped by someone named Brian (didnt get a last name) and Jarvis. They both did great jobs and were very friendly as well!

Great overall experience for my 21 year old son's first new car purchase. Together, we researched available cars on the lot through the website, narrowed down to two possible choices in his price range, then made the drive to Evansville with the hope of a brand new car versus yet another beater. Salesman Brian welcomed us and showed him both vehicles. He was patient with him, answered all his questions, but most importantly never tried to pressure or upsale him into something he didn't need. All greatly appreciated from the parent side of watching your kid become a responsible adult. Once the best deal was negotiated, the paperwork process was straightforward. By this point, my kiddo was shell-shocked that he was actually leaving with a brand new car and definitely in uncharted territory with all the final paperwork since he had only experienced private owner car purchases. But Finance Dept Bryan was super helpful with explaining the process and not pushy to add on all the "extras" at the end. Again, greatly appreciated. Once the deal was done, Salesman Brian did a full run down of the car with my son before he left the lot. The car was spotless and the gas tank was full. Definitely made my job easy and swayed this parent's dread of dealership car shopping from past experiences elsewhere. Highly recommend this place and Brian & Bryan to anyone.