Luther Burnsville Volkswagen

I recently purchased a used 2020 Kia Telluride from this dealership, and it was truly the best car-buying experience I’ve ever had. From start to finish, the team was professional, transparent, and incredibly easy to work with. They took the time to understand our situation and were more than willing to work with us to find the right vehicle at terms that made sense for our family. There was no pressure, just genuine customer service and a commitment to making sure we felt confident in our decision. The entire process was smooth, efficient, and actually enjoyable — which isn’t always something you can say about buying a car! I would absolutely recommend this dealership to anyone looking for a vehicle and would 100% return for future purchases.

Alex was amazing. He listens and takes the time to find the right vehicle for you. I would suggest everyone to ask for him. He understands the process and is not the typical car salesman. He gives you space when you need to do your own research and offers different options without the pressure. I was able to find the perfect car for my budget and all the features I wanted. Thank you Alex for assisting me in the process!

⭐⭐⭐⭐⭐ Burnsville Volkswagen’s complimentary concierge service is a game changer. As someone with a busy schedule, having the dealership pick up my vehicle, complete the service, and return it to me without disrupting my day is incredibly convenient. The communication throughout the process was excellent, and the team kept me informed every step of the way. The technician video inspection they sent during the service visit was awesome. I’ve never seen the under carriage of my vehicle and being able to see exactly what the technician is seeing, along with a clear explanation of any recommended repairs or maintenance, builds a level of trust that is hard to find in the automotive industry. The vehicle was returned clean, serviced properly, and right on time. It’s rare to find a dealership that truly values its customers’ time, but Burnsville Volkswagen has figured it out. The concierge team was professional, courteous, and made the entire experience effortless. If you’re looking for exceptional customer service and convenience, I highly recommend taking advantage of Burnsville Volkswagen’s complimentary concierge service. It’s one of the best perks I’ve experienced from any dealership. ⭐⭐⭐⭐⭐ — A very satisfied customer

Extremely pleased buying car from this dealership. Very friendly, responsive, transparent, no pressure tactics, everything very professional and clean, goes out of way to help. Special shout out to Michael Semahge, Alex Rios and Dylan Hutchins for making this my best car buying experience ever! I was out of state buyer and very paranoid about everything being clarified so I do not have any problems getting service in future in my region. They went above and beyond to answer every question I had and I am so grateful. Thanks again Alex for giving me ride to airport to drop of rental!

We worked with Luke Klingson and he couldn't have made the process of trading in our old car and purchasing our new car more easy, quick and pain free. He kept in touch with us through email, text and quick videos about the car we were looking at - kind of taking any guess work out of this by just being available in accessible ways.