Luxury Automax
Damascus, MD
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Google Reviews
The dealership receives overwhelmingly positive feedback for its owner Mike's professionalism, transparency about vehicle conditions, and detailed preparation of inventory, with multiple customers praising his attentiveness and willingness to accommodate buyer needs. One negative review contrasts sharply, citing an unwelcoming experience and restrictions on test drives, suggesting inconsistency in customer service approach.
Just purchased 2013 Porsche 911 GT3 RS very transparent with good and description with 153 Pictures. Highly recommend !!! I will always shop here first, his website is closed now because of Covid but advertising on Ebay, Cars and Bids, and bring a trailer found mine on Ebay.
I have known Mike in a professional capacity for 3 years. We met through a mutual client and recently Mike helped sell one of my vehicles. He was very thorough and informative about what he thought my vehicle would sell for and took great time and detail to make it the best vehicle possible for the next owner. He is a salesmen who cares about the product he sells and wants to take care of the customer after the sale.
Just got done reading through some of the less popular reviews and at the very least, my experience was far different. The outside cars aren't the beauties that Mike has fixed up yet, but stepping inside the shop it's apparent that he is experienced and well versed in what he does. My father and I had been searching for a car for about 3 months and we were both exhausted from it, but lucky for us, we decided to stop in and take a look around. We explained our situation and Mike offered us a Mercury Grand Marquis at a greatly discounted price. He appeared to be 100% transparent about any and all issues (of which there were none) and was quick to detail us with any information we needed about it. He allowed us to view under the hood of the vehicle and poke around inside as well as test drive it once it was brought out. Mike was clear cut and communicative, and as helpful as he could be. He cooperated with us to meet our needs and complete the deal quickly and efficiently and I can honestly say I'm more than pleased with my purchase. I would absolutely recommend this place to anyone searching for a quality vehicle.
Mike, the owner, was by far the most professional salesmen/owner I have ever experienced while shopping for a car. I have 27 car purchases under my belt ranging from super large dealer to tiny fly by night ones. I visited Luxury AutoMax to look at a 2003 Jeep Wrangler he had for sale. The Jeep was in the best shape out the previous 10 I looked at. Exactly in the condition it was described as on their website. I ended up not buying the Jeep but not because of any reason caused buy my experience. I honestly wasted 2 hours of Mikes's time looking at the Jeep and not once was he unprofessional or rude to me while I was there. Any other dealer would have pushed me out without hesitation. Even without buying a car I would highly recommend you visiting Luxury AutoMax and I can guarantee from my experience that you will not be unhappy. Thank you Mike for your time!!
What a waste of time. If you want to hear all about how successful and knowledgeable Mike is and what a great deal your getting and how he usually sells only to other dealers and how he's basically doing you a huge favor (when no other customers are around, mind you) explaining even tiny bit about the car then this is the place for you. It's Mike "Love Him or Leave". However, IF you want to actually start the car to see if it runs fine, maybe hear something about recent service/repairs, maybe feel he would value your business, well this isn't the place to go. Oh I almost forgot, no test drives until you're 95% sure you want to buy the car (his parting words to me). So with that I'll leave it to you to decide whether you want to deal with this gentleman and his "business".
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