MacFarlane Chevrolet Buick GMC Ltd.
Petrolia, ON
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# Summary The dealership consistently earns praise from customers for its professional, friendly, and knowledgeable sales and finance teams who prioritize clear communication and patient service without high-pressure tactics. Buyers appreciate the quality of inventory, transparent pricing that matches negotiated terms, and the overall stress-free experience from initial contact through vehicle delivery.
I had an excellent experience buying my 2019 Ford Edge Titanium AWD here and I could not be happier with the final outcome! Their sales team, Chrissy - Sales/ Leasing and Roni - Sales/ Business were highly professional, very friendly, knowledgeable, and patient throughout the entire process. They took the time to answer all my inquires/ questions, and never made me feel pressured. Their financial department consultant, Jennifer, clearly explained and assisted with all aspects related to payments and extended warranty that I have ended up buying. The vehicle was in show -room condition in and out, despite not being a brand new one at a mileage of 90000 km. The final price matched our negotiated terms as discussed. Good communication and follow up after vehicle pick-up, as well. Highly recommended !
My experience at MacFarlane’s was top notch! Everyone involved went out of their way to help and explain everything about my new truck. Corey, Paul and Jennifer were all kind and helpful. I would highly recommend buying from them.
Yesterday i picked up a new truck from macfarlane chev in petrolia. Buying a new vehicle can be stressful or overwhelming. James and jennifer at macfarlanes made it a very fun and exciting experience. No stress just pleasantries and positive reassurances. If you need or want a vehicle i couldn't recommend a better place. Highly recommended and they are just good people. I look forward to future dealings with the service department and future sales. I want to thank James for his time a vast knowledge of the vehicles and Jennifer in finance for her great personality and sense of humour. Everyone was great to meet and deal with
I recently bought a used truck from MacFarlane, and I have nothing but good things to say about the experience. From the first message to the moment I drove off the lot, everything went smoothly. The team was super easy to deal with. friendly, upfront, and honest about every detail. There were no hidden surprises or pushy sales tactics, which really stood out to me. They took the time to answer all my questions, kept communication clear, and made sure I felt confident about what I was buying. The truck itself was exactly as advertised. clean, well cared for, and in great condition. They even went the extra mile to make the whole process quick and stress free. You can tell they actually care about their customers and their reputation. I absolutely love my truck, and I’ll definitely be going back to MacFarlane Chevrolet when it’s time for my next vehicle. Highly recommend checking them out
I just leased a car and I had the best experience. Everything was thoroughly explained to me. The salesman told me that if I had any concerns or further questions to not hesitate to contact him. Absolutely #1 experience.
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