Mack MacKenzie Motors Ltd
Renfrew, ON
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# Summary The dealership is consistently praised for its friendly and knowledgeable sales staff who provide straightforward, patient service throughout the buying process. Customers also highlight the quality of warranty coverage and responsive service department, with staff willing to go the extra mile to resolve vehicle issues quickly and efficiently.
I purchased this 2017 Silverado (used) low Km’s but GM doing GM things it dropped a lifter of course and luckily it was with in my warranty that comes with a pre-owned certified truck or car! I towed it there Saturday jan 3 2026 got call Monday the 5th confirming it is a lifter issue and they will be replacing all of them and the valley oil manifold etc.. and the following Monday 12th I got a call saying it’s ready to go! Great service happy with this purchase. I understand used vehicles from a dealer doesn’t mean they’re going to be perfect so small things I don’t care to much about and isn’t their fault
I had an awesome experience buying a new to me vehicle. Tonya and Chris made everything straight forward and paperwork and an overview of the vehicle itself was presented well. I did test drive it on a nice day but the vehicle was not washed (a timing issue as it was in use that day)and had a scratch that was pointed out but didnt appear to be as long as it was once vehicle cleaned. A few minor paint touchups will be required however they did buff it and touched it up while I filled out paperwork. The people made my experience one of the great pleasures of living in the Ottawa valley. So thankyou to all the owners,sales staff, auto repair center and everyone involved. I look forward to doing future business with you.
Amazing service. Mike and Chris were very friendly and helpful. I'm so excited in getting into my new 2026 Chevy trailblazer RS.
Saved me when another dealer wouldn't. Was broken down 5 hours away from home. Great service staff! Had the vehicle diagnosed and me in a rental right away. The truck was ready that night for pick up. Thank you!
Very happy with my recent purchase of my new trailblazer from McKenzie motors. Jennifer was amazing to deal with and was very patient with me while I was dealing with a total loss of my old vehicle. She helped me navigate what I needed and wanted. I became Interest in purchasing a vehicle with the dealership because of how well they treated my mother when she purchased her Chevy Silverado truck, and how the honoured the Warranty with no issues. I’m happy to say I’ve had such a great experience! I am looking forwarder to all my adventures in my new vehicle and thanks again, Jennifer!
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