Magic City Chevrolet GMC
Covington, VA
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# Summary This dealership receives overwhelmingly positive feedback for its sales and service staff, who are consistently described as professional, friendly, and helpful, with customers praising individual employees by name and recommending the dealership to others. However, one customer reported significant dissatisfaction with promised repairs not being completed on a vehicle purchase, emphasizing the importance of obtaining written agreements.
Purchased a 2002 Corvette with the promise of TMPS system being fixed, 2 working keys fobs and check engine light. The dealership made me an appointment in Lewisburg and purchased away just to say wat h who I trust that they are not fixing anything. I paid full cash upfront. Make sure to GST EVERYTHING IN WROTING as the dealership itself says I cant trust them. I am very hurt!!
One month ago, we purchased a certified 2024 Yukon Denali from this dealership. Kudos, to Ricky and everyone we interacted with that day. Just recently, I returned there for an oil change and tire rotation. Christina is also fantastic. Overall, both experiences have been professional, friendly, helpful, and fantastic.
Drove all the way from Michigan to purchase my first car. Ronald went above and beyond to give me an amazing buying expirience! Was super fast, easy, and they gave me an amazing deal! Definitely would recommend.
I had exceptional service at magic city gmc service department . I brought my car in for an oil change and the staff was wonderful , they got me through in a very quick fashion, with the kind smiling faces from staff I will definitely be coming back
Had a service appointment today. The three ladies in the service department were phenomenal. Couldn't have asked for better service. Also met Ricky in sales and he was super helpful as well. Highly recommend them.
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