Marvin K. Brown Auto Center

*Edit: unfortunately have to remove a star. The battery on my truck died within a week of having it. I took it to O'Reilly's to get it tested and they said it was an old battery (2023) and was completely dead. Had to purchase a replacement. Kept the receipt and testing documents, sent them to Marvin K Brown for reimbursement. They said it's a wearable item and they can't verify the wear and tear on the vehicle within the first week of ownership so their policy to fix anything they goes wrong with the vehicle within the first 30 days of ownership doesn't apply. They basically blamed me for having sold me a car with a faulty battery. Pretty surprised they wouldn't just cough up $200 to make it right when a customer was stranded on the side of the road within a week of purchase. Note to future buyer: bring your own multimeter, take the car to a local shop for an inspection, double check all the maintenance documents they give you at the dealership before making a deal. --- Had a great experience working with Anthony to purchase a used 2023 Ram 2500. The car was in great condition, the paperwork they provided on the work done and vehicle history was comprehensive, and the whole process was straightforward and relatively painless. Anthony was kind and helpful throughout and went above and beyond to drive my new truck to my home since I had to drive my other vehicle. Also, shout out to Jade in the finance department for helping me figure out an affordable extended warranty option and patiently walking me through the numbers! Would highly recommend purchasing a used car from these guys.

I wanted to special order a 2026 2500HD Duramax AT4X AEV. I contacted MKB GMC not knowing it would be the best decision in the process of getting the specific truck I wanted. When I arrived at the dealership Anthony Chapparone greeted me and immediately started the process of building the truck online. He was able to answer or get answers to all the questions I had. I was in and out of the dealership in under an hour. Anthony kept me updated through the build process from the GMC factory to the AEV factory to delivery and again answered all my questions throughout the process. When the truck was delivered to MKB they immediately got it ready for me to pick it up. When I arrived they expedited the financing process and Anthony thoroughly explained all of the trucks systems. If you’re looking for a friendly straightforward vehicle buying experience speak to Anthony at MKB GMC. Thanks again Anthony!

Brought truck in to have tires mounted and balanced. They kept my truck for 17days and returned the truck with one of the tires severely out of spec. They said its possible to determine if its the tire or the rim that is out of round by re-mounting the tire on a different rim. They said they remounted the tire on the same rim x4 times without attempting their own recommended remedy. They gave my truck back with the job not finished. X17 days and they couldn't bother to try. The general Manager emailed me stating that they “might not be the right service center for me”. I thought gmc offers competent mounting and balancing of tires? I got the feeling they just wanted to get rid of me instead of actually hearing and resolving my concerns. The general manager went so far as to suggest I go to a different tire store when the whole reason for my visit to a dealership was because Big O failed to properly mount and balance my tires they sold me on two separate visits. Still dealing with vibration issues. Dont know where to go now or what to do.

My wife and I had the pleasure of working with Anthony Chapparone when purchasing our 2026 Cadillac ESV. He made us feel welcome and guided us through every step of the process with patience and professionalism. He was incredibly knowledgeable about the car's features and options, explaining everything in a way that made it easy to understand. The whole experience was smooth and stress-free!

I had such an incredible experience buying my new GMC Denali! Anthony made the whole transaction smooth, easy, and honestly enjoyable with top-tier customer service. JZ was also amazing—he took the time to show me the vehicle and helped me every step of the way. I felt so taken care of throughout the entire process. Thank you both!!