Maserati of Cleveland

Beyond loving my car, the exceptional customer service I receive every time is the reason I bought a second one. Mike in service is a true gem in this industry. Issues can happen with any car, but with Mike in charge, the entire process is nearly stress-free.”

I recently had an amazing experience purchasing a car from Michael. From the moment I started working with him, he was kind, knowledgeable, and attentive to my needs. He made a usually hectic car buying process extremely smooth, stress free and exciting. He guided me through the options without feeling any pressure to buy and answered all my questions with honest feedback. He truly just wants to help his customers find the right fit. 10/10 recommend you will NOT be disappointed!!!

I purchased a Mercedes-Benz from this dealer and I was pleasantly surprised by how quick they were able to get the transaction completed once I made the decision to purchase the car. Normally when I buy a car later in the evening a dealer will drag out the deal into the next business day. That was not the case here. Greg my sales person wasn’t the least bit pushy and Qasim and Jason the sales and F&I managers were very understanding and went the extra mile to get me the best payment option available at the time.

Horrible place to take your car!! My check engine light came on & long story short..I needed a new battery,cool no problem..While inspecting my car they noticed something on my radiator..I was told to keep an eye on bc it was no big deal..Here's the problem..They never put the coolant caps back on the reservoir which caused my car to start overheating!! I brought the car back & then I was hit with a 812.00 bill to replace the thermostat & they were cause of it going bad!! So,if you get any engine work done? My advice is to pop the hood be leaving & make sure everything is still in its proper place..

Michael is truly wonderful!! I found the car I’ve been looking for on Sunday night and first thing Monday morning Michael replied to my inquiry. The vehicle had just came in so pictures weren’t posted yet. Michael sent me a video, photos, and any documentation/answers I requested. One of the things I appreciated most about my experience with Michael was his communication - clear, honest, quick, and in the method that worked best for me (text with an occasional call). By Saturday, the vehicle was in my driveway states away!! Can not believe purchasing an out of state, unseen vehicle online was the best car purchasing experience I’ve ever had! Thank you Michael for being so helpful and a joy to work with!!!